American Dream Lawn & Home Care
Wellington, Murfreesboro, TN
- Phone:
- +1 615-785-1796
- Website:
- https://www.americandreamlawnandhomecare.com/
- Address:
- 2522 Wellington Pl, Murfreesboro, TN 37128
- Hours:
- Wednesday8AM–7PM
- CLOSED
- Reviews
- Map
American Dream Lawn & Home Care Reviews
4.7 stars based on 46 reviews
Featured Comments:
J
James O'Hara
1.0
Got in touch with them in April to help with some landscaping and spring cleanup needs at our home. They were good to respond initially and do a visit at our property as well as setting up a plan with another vendor to spray our yard for weeds. After that though we went over some initial selections for new bushes in our front yard but after asking them to find alternative plants that would be pet friendly it was pretty much total radio silence on their end. Got ahold of them once after 3 calls and never heard back since then. Would’ve loved to work with them based on the reviews here but I can’t recommend them after getting no communication from them in any fashion for months now. They had mentioned some issue with workers not being available but if they wouldn’t be able to follow through with working for us it would have been a good courtesy move to at least tell us as much.
Response from the owner
Mr.O’Hara I’m sorry for the confusion. We made several suggestions of plant varieties that could use but none where found to be satisfactory. This was over the course of several phone calls. The last thing I was told was that your wife would look and see if there was something else that y’all could use. I never heard back from you. There was no intention to not work with you. I guess it was a honest mistake of out of sight out of mind. If you would like to discuss more please feel free to give me a call (615)785-1796
V
Valentino Damico
1.0
We’ve used this company’s lawn services for a while now and today was the last straw. There’s been problems in the past with their workers not following through with direct information that’s not hard to understand and the actual employers have proven to be difficult to work with and can get very belligerent. My mom has flower gardens that she tends to every year, she’s very proud of them and tends to be very protective of them. In the past, we’ve had to complain about some of the guys using a weed-eater through the beds. We were told the problem would be handled. There have also been times where the yard was not cut correctly or even nearly half-decent. It was uneven everywhere and looked terrible. Today, my mother went out back to take the dogs out and noticed that they had used a weed-eater yet again on her flower beds. They had completely destroyed the two new azalea bushes she had just planted and the day lilies were completely wrecked. She was furious and upset, so she called the owner of the company who proceeded to tell her that it wasn’t their fault because some of their workers would hear stuff and it would go in one ear and out the other. He also told her that it was impossible to keep a list of everyone who wanted to have their flower beds cut and who didn’t. He ended up getting very hateful and challenged her to fire him, which she did because we can find better companies to give our money to. My father was not happy about the way the owner had talked to her, so he called again and the wife picked up. She tried to play the sympathy card and claimed it had been a rough year for them, basically trying to paint herself and her husband as the true victims. Look, as someone who owns a company, you need to have more integrity and realize that you have to hold yourself accountable when you’ve messed up. If your workers aren’t following your orders, here’s an idea, get other workers. Don’t stick with the same ones who can’t do a job properly because in turn you end up losing customers. We promoted their business when they first started out, we got most of our neighbors to hire them and then they turn out to be total trash. Everyone is struggling in the economy right now, that does not give you an excuse to be lazy. In fact, it should make you more determined to work for the money you earn. Do better.
C
Charlena Miller
5.0
I have been a customer of American Dream for well over 3 years since we moved into our new home and I saw the work their crew did in our neighbors' yard. They have always been very professional, done excellent work and communicated any changes that impacted my lawn schedule. I would recommend their company to anyone looking for their landscaping and lawn care services.
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