Ace Tree Service Inc
1st, San Fernando, CA

Ace Tree Service Inc Reviews

4.1 stars based on 20 reviews

Featured Comments:

• C

  Caryn Muller

  5.0

  Awesome tree removal service we have ever used! Gil gave us the best quote while others quoted 5 times the amount for 5 palms. They showed up on time and with 20 minutes had all 5 trees down. In 40 mintues they had turned the trees into mulch which was so satifying! Great job guys! We will definitely be reaching out to you all again when we are ready to cement the backyard! Best always, The Mullers 🥰

• J

  Jon Ellsworth

  5.0

  If you're looking for a professional, experienced, bonded, tree service this is the only company to choose. This is the fifth time I've used them to trim my huge California Pepper trees with plenty of delicate plants, ceramic pots underneath and limbs over my neighbor's yard with nothing damaged and a perfect clean up. Gil comes out to give you a written estimate his team are great talented arborist. It is a great feeling to know you can trust a team to do such huge treemendous job. Call Maria today for an estimate.

• E

  Elmarie Hyman

  1.0

  Even though the actual tree trimming was ok, they didn't finish the work on 2 trees that were near my neighbors and part of the quote they gave me and they would not call me back, even 3 weeks later, after I called them 4 times and was told that Gil would call me back, and even after I told them I didn't want to write a bad review and gave them one more chance. They also went into a neighbor's yard unannounced during the tree trimming to catch some branches and I had to deal with a very upset neighbor at my front door and then after they left, a loose branch that they didn't clean up fell into a neighbor's yard, nearly hitting someone that was working on their electricity. Quite a few branches fell into my own yard as well. I'm so disappointed. Ace has cut one of my trees before and always did a good job before, but I won't be using them again and wanted to warn others of their poor follow-up service. ... The owner responded below and there was no way to respond to him, so I decided to edit my review. I do not have a brother and they did not set up an appointment to meet with me at all, maybe it was a different client. I will not be contacting them anymore, because I tried unsuccessfully 4 times. The reply is not accurate to my case.

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  Response from the owner

  Hello Mrs. Hyman we apologize for any miscommunication there may be. We called you and set up to meet with your brother at property on Sat Nov.10th and spoke with your brother. Please contact us directly so we may assist with any further concerns.We appreciate your business and would like to further assist.

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