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Walmart Supercenter

Chain with a wide variety of agricultural & livestock supplies, plus tools, workwear & boots.

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Tractor Supply Co.

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West Street Home & Auto

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Martinez Firewood, Landscaping And Tree Service

We offer information  related to Ace Hardware in McCoy, New Boston, TX which runs proximate to you. Find out information of the lawn care service provider like opening hours, addresses, phone numbers.

Ace Hardware in McCoy, New Boston, TX | LocalLawnCare

Even though we arrived near closing time, we were greeted as soon as we entered and given the assistance we needed without being made to feel as if we were delaying the employees end of day procedures.  As a matter of fact, we received the best customer service that we have experienced in a long time.  We will definitely return when the need arises.

These folks are so helpful and polite, really go out of their way to help you get what you need, and someone always available to help. They even deliver. Every time I'm there, I get consistently good service.

Very clean hardware store friendly staff
Too many variety of merchandise.

I was initially very happy about our new ACE hardware store. I shop there almost weekly. When the store first opened,  I gave a 5 star rating. Why? The store is extremity well stocked, and remains that way. The staff is very well trained, and their desire to be of help is critical to a stores success. In the last couple of months I have begun to notice a few small issues. I went to ACE to purchase a hammer. I thought the price seemed a little excessive, so I decided to do some comparison shopping. I picked a hammer with the fiberglass handle, wrote down the price, and shopping I went. I discovered a like hammer at Walmart, and was shocked to find the hammer over $5.00 cheaper. Over $6.00 less at Harbor Freight. I began computer shopping on purchases at that point. Without fail, ACE is the more expensive store to shop. However to be fair, with the higher price comes usually great employee assistance, and rapid check out. Recently I was greated at the door and asked if I needed assistance. I replied in the affirmitive. Before he and I made three steps, we were stopped by a lady needing help. The gentleman without saying a word, took off with the lady. Not to long ago I glanced down an isle, where I saw two employees engaged in a back rub. When the male saw me,  he quickly moved away. Do these types of actions suggest a break down in the professionalism that keeps me going back time and again? I guess only time will tell. Be cause of overpriced items,  and a few employee infractions, I lowered my rating to a three. Despite lowering the rating, I will probably continue to shop at ACE. Have a great day.

Thank you for the feedback, we truly appreciate it so that we can be better tomorrow than we were yesterday! In regards to customer service, we always strive to greet and help every client who walks through our doors. Your experience will be shared with our team to evaluate what went wrong and how to ensure this won't happen again. As far as pricing goes, we are constantly evaluating and updating pricing to adjust for market changes and to remain competitive. We know that you have a choice in where you shop and truly appreciate your business. If there's anything more we can do to improve your experience while shopping with us, please don't hesitate to ask for a Supervisor! Thank you.

Great prompt service. They met me at the door and guided me to what I was looking for. I also had an online pickup and they carried it out to my truck for me. Helped with registering it and everything. 5 stars.

Employee went out of his way to help me try and solve my plumbing issue. The ladies up front are always nice and make sure you got everything you need.

Was rushed for time needed two things a mower belt and a bigazz trash can on wheels in and out in 5 minutes while knowing where nothing was at

Thanks for the review Parrish! Our goal is to always help you find exactly what you need so you can get back to your project! We appreciate you stopping in.

Great variety. Becoming one of my favorite places for tools, farm , and home improvement.

Searched for a paint online that said curbside pick up today $8.99. Go to the store to buy it and its $14.99 when I asked about price difference I was told they couldn't compete with Ace Hardware prices?  Pretty sure that's the name on the store out front.  Anyway I was told to buy it online.  And than local businesses wonder why we dont shop local

Very helpful staff. Even have Rowe Casa products!!!

Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

Ace Hardware
McCoy, New Boston, TX

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Ace Hardware Reviews

4.5 stars based on 191 reviews

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