Woodlands Escapes
Forest, The Woodlands, TX

Woodlands Escapes Reviews

4.5 stars based on 25 reviews

Featured Comments:

• C

  Cathy Anderson

  5.0

  I cannot say enough good things about this company. We purchased a new home with a bland backyard consisting of just two trees. Leo turned it into a sanctuary for us to sit, relax and enjoy. I asked him to install trees, vines, shrubs and flowers that were native and hardy and I wouldn't have to do a lot of maintenance. He not only did this but planned to have seasonal colors (and scents) emerge throughout the year, provided privacy from the house being built next door, installed drainage so that my yard would not flood, and added some ambiance by adding a beautiful walkway throughout the yard. He looked at every detail considering things I had not thought of such as how to create a path so that I could take off the spa cover without stepping on plants and mow the yard in a continuous path, again without disturbing the plants. The original builder had, as is typical, put shrubs in the front that look good for the first year but are quickly overgrown or inappropriate for a front yard. Leo removed these but rather than getting rid of them, he put them in various locations in the back or side yard to save money and not waste the plants. Even after Leo received his final payment, he returned to the house to make sure the sprinkler system was watering appropriately and all of the plants were taking hold. I plan to use Leo to maintain my yard going forward and highly recommend his business without reservation. A gem.

• J

  Jade Michael Thornton

  1.0

  Careless and destructive, are the words to describe Woodlands Escapes. They killed at least five of my plants and destroyed a planter, broke my fence gate and ruined my lawn. They pruned two more plants which I had explicitly said to leave alone, in writing. Pruning where they were actually meant to was lazy, often only touching one side of plants and forgetting about the rest. They deliberately killed a huge patch of some of my healthiest grass. When I asked Leo about it, he said he the workers thought the grass was a patch of weeds. I cannot fathom how a lawn care company can mistake a healthy lawn, which looked just like the rest of my lawn, for a patch of weeds. One week I came home to find one of the hinges to my fence gate ripped apart. Apparently I had forgotten to unlock the gate, and so they broke their way in. Since they never said anything about it, I only know what happened because of security camera footage. I talked to Leo about it and he promised to have it fixed by the end of the week. That was more than a year ago. My grave mistake was talking to him on the phone rather than getting the promise in writing. Luckily I was able to repair or replace most of the damage after firing them. Before all the damage had been done, we had wanted to improve water drainage and asked Woodlands Escapes for a quote, as well as two other companies. Through another company, we were able to have the work scouted and completed before Donna even responded to my email. When she did, she quoted me at almost three times more than the actual work was done for. On top of all this, Donna is an absolute nightmare to attempt to communicate with. She doesn't listen, never responds in a timely manner, treated me rudely and constantly got confused about what we were even talking about. She made it very difficult to cancel service, but doing so was a fantastic decision. I would never advise working with Leo or his companies again, and have warned everyone I know against them as well.

• C

  Catherine McClosky

  5.0

  Leo and his team turned my front yard into the most beautiful yard I’ve ever had. His knowledge of plants, flowers, shrubs and trees is exceptional and his eye for proportion and placement made all the difference between ordinary and extraordinary. Not only that but Leo was a pleasure to work with and listened to my concerns and preferences. He truly delivered on what he promised and I highly recommend Woodland Escapes.

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