Western Auto
Highland, Jackson, TN

Western Auto Reviews

3.8 stars based on 87 reviews

Featured Comments:

• B

  Big Louie

  4.0

  Bought a chainsaw there. Decent price and knowledgeable staff. I'd rather buy power equipment from a place like this than a big box store.

• R

  Randall Medlin

  1.0

  Called a week ago an ordered a part for mower. Paid over the phone for part. Called twice this week an this lady will not help out at all. Will not check to see if part is there. Said they are to busy an only 2people work there. WELL HIRE MORE PEOPLE. Guess this store an people that own it just stole my money. Anyone reading this think twice about ordering over the phone. I had to give a start aleast one wish I could have given not a one. Never will do business with them. Guess they needed money an had to get it one way or another.

• J

  Julie L. Arnold

  1.0

  My husband and I went to Western Auto, South Jackson, Tn. today to look at lawnmowersThere was an elderly lady helping a customer, she was the only one at the front of the store. I bet we waited 30 minutes or more and a couple of men ( that were employees) came out from the back of the store just as the woman had finished helping the customer. The employees acted like we weren't in the store. Another man came out from the back of the store, he stopped to talk to the elderly lady. Another gentlemen entered the store and we were about to walk out the front door and the lady acknowledged us and asked what we needed, Herky told he we wanted price on a lawnmower. Then one of the guy employee that came from the back earlier offered to help the man that came in after us. She attempted to look up the price of the lawnmower, which she couldn't find. There were two desk behind the counter, so cluttered, I don't see how they could find anything on the desks. I guess that they didn't have the information entered into the computer...She took name and number and would give Herky a call. I don't really look for her or anybody else from Western Auto, to call Herky...They probably lost Herky's number, since she wrote it on a small piece of paper. The lady said that they were shorthanded, but yet 3 employees came from the back and came to the front of the store, and didn't offer any help what so ever. So So Sad...They don't deserve 1 star...

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