Weed Man
Industrial, Jenison, MI
- Phone:
- +1 616-777-1010
- Website:
- https://jenison.weedman.com/?utm_source=GMB&utm_medium=organic&utm_campaign=local
- Address:
- 6439 Center Industrial Dr, Jenison, MI 49428
- Hours:
- Wednesday9AM–5PM
- CLOSED
- Reviews
- Map
Services
Weed Man Reviews
3.9 stars based on 64 reviews
Featured Comments:
Z
Zlatan Fazlic
1.0
My grass was doing good until they started with applying their product . I have called them several times and every time they would call me for any new services I would address the issues and ask for manager but not once have I got the call. My grass is dead now , i talked to them a week ago when they called about application again to let them know something is not going well because my grass is really bad . Still to this day no call or solution from them. Very poor service and apparently poor quality of product they are using . Very disappointed with the service . Would never use them again ..
S
Steve Moore
2.0
Had some problems in 2020 with poor service and applicator not listening to warning about lawn, but that was resolved acceptably. This year I receive a call to apply first application in late March and asked if it could be applied later in week to which I was told yes. No show or call later in week and no call since (6 + weeks) despite my leaving two messages requesting a call back. Today I finally called and left message to cancel service.... 3 minutes later I receive a call back saying service canceled. The only prompt part of the Weedman business this year was to confirm cancelation. Must be nice to have so much business that you don't really need to be responsive to customers.
Response from the owner
Steve, We absolutely hate that is the experience you had and we absolutely care. I have sent this to the branch manager and he is going to reach out immediately. This is an unacceptable experience for one of our customers and we appreciate the feedback. We are nothing without the trust of our customers and we apologize from everyone here on the team.
R
Ross Schoolmaster
1.0
Called to explain their driver was peppering vehicles on the highway with fertilizer in a less than closed spreader barely hanging on to the back of the truck only to have this business hang up on me. Haven’t done business, definitely won’t; certainly would not recommend the business based on practice alone.
Response from the owner
Ross, Derek thought you had hung up on him, we have already dispatched the message to the entire technical crew. Please call back, we do not have a return number and figured you must have lost signal while driving. We are on this but would like to be able to thank you for letting us know.
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