Valley Landscape
Tiara, Otis Orchards, WA

Valley Landscape Reviews

3.3 stars based on 6 reviews

Featured Comments:

• J

  Jake Douglas

  2.0

  I'm really hate leaving bad reviews, but my experience was really poor with Valley Landscape. I scheduled one appointment on a Thursday to have my sprinklers turned on and then a week later they were going to come aerate the yard. I carved out two hours to make sure I was home, but no one showed up. I called, but the office was closed already. The next morning I got a call from Wendy who apologized the guys got stuck on another job and said they'd be out that afternoon (Friday). Again I waited during the window and no one showed up. Saturday I got a call from David who asked if he could take care of the sprinklers right then, but I wasn't home. No biggie - told him to go ahead anyway. Explained how to get to the turn-on and specifically outlined which sprinkler heads I needed fixed/adjusted, including listing a couple that I knew were broken and I did not want fixed right now because I don't use them (in a patch of weeds). Then I asked him to call me when he was done and let me know what he discovered. When I got home Saturday and went to run sprinklers, they still were not on. Sunday goes by. Monday morning I was woken up to loud music going back and forth outside my bedroom window (as were my small children). The guys went about adjusting the sprinklers and the work they did was well done (earned more than one star for that), but they fixed the two sprinklers I asked them not to and didn't fix one I had specifically mentioned! Roll around to the next Thursday when my aeration was scheduled. I leave work for the third time to be available during the window they said they'd be there and guess what...no one showed. I didn't even bother calling. No one ever did come...or call. Got a bill for the sprinkler heads I didn't want fixed, though. Then if you add up the three times I left work when no one showed up after they said they would, I'm out a pretty penny. I'll always reserve the right to assume the business is great and believe that I am an anomaly, but that many no-shows. If there is no bad intention, they definitely need to get organized and show up when they say they will.

• P

  Post Falls Secure Storage

  5.0

  Wonderful experience, Jason and his team communicated better than any company we have dealt with. They are honest, got the job done exactly how we asked and very reasonable. I will hire them again!

• e

  eric kettler

  5.0

  I have used Valley Landscaping for several projects and could not be happier with the outstanding work that they do. A special thanks to Matt and Jason for their work. I look forward to my next landscaping project.

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