Utah Royal Landscaping
Caveman, American Fork, UT

Utah Royal Landscaping Reviews

3.6 stars based on 11 reviews

Featured Comments:

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  Nick Stecklein

  5.0

  Trinity and his crew were great! We did our landscaping in the early spring, so weather was a constant issue. Trinity made sure that he was constantly communicating with us and making sure that we knew what was going on throughout the whole project. He made sure that things were don correctly and right. We're glad we used Royal Landscaping.

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  Jaci Russon

  5.0

  Royal landscaping is the best! They helped us put our tramp in and replace some grass with rock. They have done our fertilizer and pest control as well. They also showed up and gave us Christmas lights one year when my husband lost his job! They are a great group of men who do excellent work!

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  Melissa Beardsley

  1.0

  Royal landscaping is one of the worst companies I’ve ever done business with. They landscape my HOA, and offer a discount to HOA members, so I reached out to get a quote on a few small needs we had for our small backyard. They said someone would be in touch with me. Their responsiveness is terrible. They’d reply to me once, then never reply again. I had to keep reaching out. It took almost a month to get our quote. The HOA member discount was not included (after it was promised to me) and I had to get management involved to have that added. Finally things seemed to be moving along appropriately, they did good work, but ended up breaking a stone on the front of our house. They didn’t say anything about it- did they think we wouldn’t notice? My husband and I were upset but decided to let it go, it wasn’t worth the fight. They broke our sprinklers but thankfully they fixed them. When all was finished, they took almost another month to send the final bill (They’re clearly not operating in an organized manner.) The final bill had $170 extra for “a sprinkler repair and assessment”. We did not ask them to do anything with our sprinklers, except fix what they broke. It took several back and forth emails to explain to them that I won’t be paying for the sprinklers they broke. I’m not sure why they thought they could get away with that. It was easily one of the most frustrating experiences I’ve had with a company. To be clear- the boys who did the work were nice and professional. It’s the people who run the company (reply to emails/texts/voicemails, provide quotes and final bills) who need to be replaced or trained.

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