Unlimited Lawn Services
Springs, Lawrenceville, GA
- Phone:
- +1 770-513-7774
- Website:
- http://www.rootedlawncare.xyz/
- Address:
- 1981 2 Springs Way NW, Lawrenceville, GA 30043
- Reviews
- Map
Unlimited Lawn Services Reviews
2.4 stars based on 7 reviews
Featured Comments:
N
Nizar Jiwani
1.0
This company is run by a bunch of “Karens” who don’t know how to take care of their customers. They are even worse on taking care of your lawn. I had my ring video that showed they were on my property for 2 mins and 47 sec to be exact and they backed up the technician when he didn’t even do a spot treatment. HORRIBLE! HORRIBLE! HORRIBLE! Never use them.. even if they give you a “complimentary service” because they didn’t do your backyard and STILL don’t do your backyard when they give you the free service. STAY AWAY at all cost! You’re better off doing it yourself. I hate leaving negative comments but they deserve this one.
T
Tara A Szlar
1.0
If you want any "care" for your lawn this is NOT the company to hire! I've been with them for around a year, and have not been happy with the results as I kept having weeds on my lawn and backyard, and even had an aeration service they charged me for that was not even done!! I had called and asked to CANCEL my services back in April (4 months ago) and request a refund for the service that was not performed and was asked to email them pictures of my lawn and backyard, which I did right away. Despite the horrible state the pictures presented, I did not receive a call back which I was told I would. Furthermore, I did not receive an email reply or acknowledgment that my issue was being handled, so assumed at least my cancellation request was processed. I saw yesterday that I was still being charged and called in to check why. Megan, the customer service rep I talked with told me that apparently the managers had discussed the case amongst themselves back in April and decided NOT to refund me for the aeration service that was NOT provided, but instead to credit my account for only half of that service fee I was charged, and resumed services as usual WITHOUT reaching out to update me! Megan told me that "they don't do refunds" and that instead they have a service guarantee so they're willing to come out and treat again. now, why would I want more treatments that are NOT WORKING?? (maybe that's why they're called UNLIMITED, you don't get what you signed up for, but they're willing to keep giving you more of it!) She offered to cancel my services now and refund me only for one treatment (needless to say, I still have weeds growing everywhere!), and she was not willing to let me speak with a manager, stating that she had already "resolved the issue", which obviously isn't the case when the customer is not in agreement with whatever minor compensation you're offering... She was extremely unprofessional, I have NEVER encountered such horrible customer service!! Bottom line, DO NOT GO WITH UNLIMITED LAWN CARE!
D
Dayna Gray
3.0
So I recently had service and my Lawn is full of weeds. I dont understand what they did.
More reviews (2)