Universal Lawn Service
Richmond, TX

Universal Lawn Service Reviews

4.3 stars based on 11 reviews

Featured Comments:

• J

  Jose Camacho

  1.0

  Left a lot of spots around the yard lot cut. The edge of the fence was not edged up also and the trash was not picked up by the ditch like they were supposed to clean. Great guy but not satisfied with the service for the price. He was also supposed to stop by the following morning to fix the misses spots but didn't show up. Attempted to contact him and got no response.

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  Response from the owner

  Please call us or email us [email protected] to to rectify the situation. We apologize for a bad experience. Can you provide details of what services were performed at your residence ? We value your business and respect your feedback.

• J

  Jacqueline Camacho

  1.0

  There were a lot of spots around the yard left uncut. The ditches weren't cut properly & the weed eating was done terribly. The trash was not picked up by the ditch like they were supposed to clean. Great guy but not satisfied with the service for the price. I got home & one of the guys was just sitting on his car & as soon as I got off my truck, he jumped up & started mowing. He failed to show up the following morning to fix the spots that were missed. My brother attempted to contact him and got no response. Definitely wouldn't use him again.

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  Response from the owner

  Hi Mrs. Jacqueline , We apologize for the the bad experience. Let us make it up by giving you a 50% off on your lawn cut one time. Can you please call us or email at [email protected]. This will allow us to Rectify the situation. We value your business and respect your feedback. I would like to humbly apologize again. (Note: We get many request One-time service request. If bagging is not requested or advised we don’t bag it. Also, owner advises the property line. If any ditches is filled with water that day we can’t reach it or we can’t take our machine there… we don’t do it. We don’t want our machinery getting stuck)

• H

  Harmane Quddus

  5.0

  Amazing service, professional crew, on time completion and no rip offs. Will definitely call them again. Recommended !!

More reviews (5)