U.S. Lawns - Hampton Roads
50th, Newport News, VA

U.S. Lawns - Hampton Roads Reviews

3.7 stars based on 20 reviews

Featured Comments:

• R

  Robert Dickenson

  1.0

  So the truck arrived around 7,no work has been done since they got here it's been 3 1/2 hours, poor quality of work since they were hired to do the apartment complex less than a year ago,there is a portable bathroom on site I've seen the driver get out the pick up and go relieve himself in the bushes by the main office where at at the apartment complex December 28 2021, no respect for vehicles when blowing with backpacks and wheelblowers. Lawn service is just cut edge and Blow none professional orquality at all. Install of new plants is pathetic. Piles of leaves still on site 3 weeks later. Hopefully with the new year starting They will get their priorities straighten good luck.

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  Response from the owner

  We apologize for any inconvenience. Please call the office and ask for Steve at 757-224-6675. Depending on the specifications of the contract, services may be limited, but we would need to know what property you are speaking of.

• A

  Anita Shorter

  1.0

  This company is contracted with my apartment complex. First of all the work is ok. It could use some improvement. They don't take in consideration people's cars because my car is left with debris everywhere every time they work in my area. Old grass is left on top of mowed grass. Debris left on half trimmed bushes and also left in the walk way sometimes. My car didn't have any damage until I started seeing Knicks after they have cut grass. They claim their equipment is 100 percent of not having flying debris. I reported it to my complex but told me to contact US lawns this unprofessional company who took over 6 weeks to get back to me after I sent a text and made a phone call to tell me they are not responsible and my knicks on the windshield came from driving and have been there only after looking at it over a week after I reported it instead of follow up immediately. I only had my car less than a year with no damage any where and I don't appreciate this company's lack of unprofessionalism and excuses about other people making false claims has nothing to do with me.

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  Response from the owner

  Anita- We followed up with you as soon as we got the message. We use 100% mulching mowers, which do not throw anything out, as it mulches it up, and the shoot is blocked off by a steal plate, making it impossible to throw anything. We tried to have a conversation with you. We looked at your car, and determined that any chips on your windshield was not caused by landscape maintenance. We live in a perpetual construction zone, with dump trucks on the roads every day, which gravel falls from or is left behind for the next large vehicle to cause it to become airborne. I hope you have a blessed day and a great Thanksgiving.

• M

  Michele C.

  5.0

  The team at US Lawns of Hampton Roads has delivered top notch landscaping services to our 3 oceanfront resorts as well as many of our HOA and condo clients for many years. Super responsive and flexible.

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  Response from the owner

  Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

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