Tubbs/J B Martin Sales & Service
27th, Lubbock, TX

Tubbs/J B Martin Sales & Service Reviews

4.3 stars based on 16 reviews

Featured Comments:

• M

  M Alvarado

  4.0

  Counter personal , always very helpful , great place for small engine parts.

• J

  Justin Keith

  2.0

  5 stars for my past experiences. Only place in town I can find that carry the parts I need for my Ditch Witch sk350. The older gentleman that was there would take one look at the parts in my hand, go to the back, and shortly return with the correct parts. Quick and painless. My recent experience knocks off 3 stars. Some woman I hadn't seen before "assisted" me. Condescending, belittling, and rude. Customer service was garbage. I'm not a mechanic and not always certain what I need. I don't mind figuring things out...especially easy to replace small engine parts. I was given a huge price range to replace the part ($60-$300). I was asked if I wanted to just purchase a carburetor kit instead, but they would have to install and clean, etc. I asked what the kit would include and how much it would be. Condescendingly, I was answered and never told a price for the kit. $20 just to take it to the back is the only fixed price I was told. Got on Amazon and ordered the part to be delivered the next day. Threw in a new air filter. $19 and a few minutes of my time. I'll have the new part installed on the tiller tomorrow. I guess I'll still get my Ditch Witch parts here, but I am keeping my eye open for someone else in town who carries them.

• C

  Cliff nothreefifty

  5.0

  Very friendly, knowledgeable guys. Got what needed quick

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