TruGreen Lawn Care
Eldo, Monroeville, PA

TruGreen Lawn Care Reviews

3.3 stars based on 92 reviews

Featured Comments:

• A

  Alan Whittington

  1.0

  My yard has never looked worse. TruGreen repeatedly miss appointments, they did not apply grub treatment earlier in the year which resulted in half of the lawn dying. I have multiple incidents where they told me that they had done a service but had never arrived at my address - they just lie and say they did the work without ever even showing up. I’ve had to have a lot of phone calls waiting on hold to reschedule missed appointments or services that were requested and never done. When technicians do actually show up, they don’t even look at the work that is requested and spray some generic spray. Save your money and your time and stay away from this company. Update: had multiple calls with the local manager Tammy where I was promised services that have not been delivered. It appears that they do not have a way to communicate with their field staff to tell them which services to driver. I was also promised that a supervisor would come out and review and that has not happened.

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  Response from the owner

  Hi Alan, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. If you would like our assistance, please email us at [email protected] with your name and account number. We look forward to hearing from you!

• M

  Michael White

  1.0

  Killed entire row of arborvitae trees, not accidentally nicked them but sprayed them from top to bottom. They sent someone out that admitted they sprayed entire row of trees, took video of it and called supervisor in front of me to tell him. After weeks of trying to get them to respond after that got nothing but we'll get someone to contact you. Do not use this company. Whatever you may save compared to another company will cost you 20x that to repair the damage and years of hard work.

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  Response from the owner

  Hi Michael, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• G

  Gerald Gagliano

  5.0

  This past year, the service has been excellent. My lawn has improved nicely, and most bare areas have filled in. I've had issues in the past where technicians have dumped too much fertilizer in some areas and burned out the lawn. They appear to be paying more attention to detail. Thank you!!

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  Response from the owner

  Hi Gerald, we are so happy to hear you’re pleased with the results. If there’s anything else we can do to help, please let us know.

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