TruGreen Lawn Care
Commercial, Meridian, ID

TruGreen Lawn Care Reviews

2.9 stars based on 200 reviews

Featured Comments:

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  Peter Bassett

  1.0

  Never came when they said. Always rescheduled saying no one was home when they never even showed up. Never processed my requests by phone even after calling and speaking with several different people. Only treats crass and will not spray weeds around grass. Very limited on services. Project is mediocre at best. You can buy better products at home and garden stores for a huge fraction of the price that do a lot better. When they do show up it's for 5 min and costs 79.00. save money and do it yourself or fine a better company who is willing to go above and beyond.

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  Response from the owner

  We’re sorry to hear that this was your experience, Peter. This is not the kind of care we would like for you to have from your TruGreen team. Please send us an email at [email protected] with your account number as well as the telephone number associated with the account, and a member of our team will support you from there!-RS

• k

  kim squire

  1.0

  We have been customers of TruGreen for several years and have noticed the quality of service declining this past year. We were expecting a lawn service today and our neighbor just brought over the paperwork (tucked in his door) and said they did his lawn instead. In fact, they have noticed a TruGreen lawn sign in their yard a couple of times in the past few months. So now I'm wondering how many lawn service calls I've paid for and not received. They have the right name and address on the paperwork, just showing up at the wrong house. This is unacceptable. When I called, they said they would come out and "redo" our yard sometime next week. We've been happy with them in the past, I'm just not sure I can trust that I'm getting what I'm paying for now.

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  Response from the owner

  Hello Kim, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

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  Pat Kelly

  1.0

  100% unhappy - do not use. It's harder to cancel and get a refund than a gym membership. Service is scheduled via robocall with no way to cancel. I have been billed after canceling service and being assured the charges would not appear on my credit card. DO NOT USE.

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  Response from the owner

  Hi Pat, we're sorry to hear you’ve canceled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at [email protected] so we can get in touch.

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