Lawn Care

TruGreen Lawn Care
Creek, Chattanooga, TN

2.6

(209)Check map

Phone:
+1 423-414-2175

Address:
4135 S Creek Rd, Chattanooga, TN 37406

Hours:
Monday8AM–9PM
CLOSED

Reviews
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TruGreen Lawn Care Reviews

2.6 stars based on 209 reviews

Featured Comments:

P
Paul Dempsey
1.0

In one application Truegreen managed to kill the grass and leave the weeds in my back yard. I'm devastated. If you read the reviews, this has happened to others as well. I want a manager to call immediately and make this right before I call my lawyer. A better, healthier lawn is on its way. We guarantee it. This is your promise.....you've been servicing my lawn since February and it looks worse now than ever. My neighbors lawns look better than mine, and they don't even treat their lawns.
Response from the owner
Hi Paul, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!
J
JMC
1.0

Called for quote and spoke with Mark in Jacksonville Fl. Very high pressure and he called back next day with a much better offer after he claimed to have visited property. Hung up when I didn't accept his "great" offer. This is the most unprofessional experience I have had in a long time. I will never use TruGreen!
Response from the owner
Hi JMC, thank you for bringing this to our attention. We are sorry to hear that was your experience with us and apologize for any inconvenience this may have caused.
R
Ryan Casey
1.0

I couldn’t be more disappointed with the results. After almost 1.5 years of using their services I was finally fed up. I called to express my frustration that during the entire time I’ve been using the service I have had weeds rampant throughout my yard. There were also times in which I received a notification that they were at my yard performing a schedule service, and come to find out they were never there, as proven by my wife who works from home and my nest camera. So when I called recently to express my frustration, I received a return call from Sarah, an account manager. She started off very sweet and professional, but immediately started to explain that their service does not guaranty weed control and she was giving me her scripted explanation of why I should allow them to continue treating my yard. My neighbors yards don’t have weeds, and I am the only one who uses True Green. Its ok for me to expect good results, especially because you advertise weed free lawns and satisfaction guaranteed. I’m not satisfied, and you tried convincing me why it’s ok for me to not be satisfied. Avoid this service at all costs, please.
Response from the owner
Hello Ryan, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!