TruGreen Lawn Care
Harding, Jackson, MS

TruGreen Lawn Care Reviews

3.5 stars based on 46 reviews

Featured Comments:

• C

  Chuck Grogan

  1.0

  I have been with Trugreen for about 9 years. The service was excellent in the early years but has gotten progressively worse. This year, they delayed my fungicide application and thus missed the fungus treatment timing...and I had large areas of brown patch in my centipede grass that died. I eventually went to the co-op and bought fungicide and treated it myself. It is just now recovering and filling in the dead patches. The other reason that I retain Trugreen is for weed control, and they have completely missed on that goal as well. My yard is covered with nut grass and some other assorted sedge weeds, and they cannot seem to kill it. This has been a problem all year. They are good about coming back but to no avail.. They made another free extra treatment a couple weeks ago and I don't think it killed a single sedge weed. They never send the same guy to your house so there is no ownership or continuity to be proactive on yard issues. I think they are too busy to care about quality of service. They are here about 10 min on a one-acre yard and are quickly on to the next one. I pay them about $1,000 a year and I am planning to change. The Jackson branch has gone from very good to very bad over the years....very disappointing.

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  Response from the owner

  Hi Chuck, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• r

  richard mcclendon (casual observer)

  5.0

  Great response time to begin a complete lawn, shrub, and pest control program. Very professional and courteous service. I have a fairly heavily landscaped yard and it was getting a little ahead of my efforts to adequately care for all of it's needs. I look forward to Trugreen keeping it as one of the most pleasing to the eye in my neighborhood.

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  Response from the owner

  Hi Richard, thank you so much for taking the time to share your review with us. We take pride in knowing our customers are happy with their experience.

• E

  Ervin Fox

  2.0

  I saw a previous poor review ans my experience was just like his. Weeds growing all into my bushes and all over my lawn. I get more calls about adding on new services and don’t get quality management of my lawn as is. It is embarrassing and frustrating. I was told no one will come out to evaluate it for 2 weeks by then my bushes will be dead. I have to get my lawn cutter to dewed them bushes and I am calling back to Trugreen to see if they can have somwone come out sooner. Looks like the person who came out for the bushes did nothing for the weeds just the fertilizer based on a sketchy note thy wrote on a slip they left on my door. I am looking for a better more responsive service!!!

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  Response from the owner

  Hi Ervin, thanks for taking the time to write a review. We would like to apologize that this was your experience with us. Please email us at [email protected] with your name and account number so our team can work toward a resolution.

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