TruGreen Lawn Care
Walsh, St Charles, MO

TruGreen Lawn Care Reviews

3.8 stars based on 133 reviews

Featured Comments:

• S

  Samuel Christiansen

  4.0

  ** Edited - they called me back, were very polite and scheduled someone to come back out and redo the service for free. Really appreciate it.. Original review: Started my service with them and they did the "pre emergent weed treatment". Here is what it looks like 3 weeks later. According to my dad he only observed them spraying 20 to 30% of the entire property, if that. I now have one small chunk of grass that is weed free (where my dad said they sprayed). I am attempting to talk to customer service and the wait is 2 hours. BEWARE! ALSO TAKE A LOOK AT ALL MY OTHER REVIEWS. Nothing is 1 star.

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  Response from the owner

  Hi Samuel, thank you for letting us know your thoughts about your experience. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. If you have any more comments or concerns that you would like to share with us, please reach out to us at [email protected]. -RS

• M

  Marshell Foss

  5.0

  We also get shrub maintenance. Service sort of dumped on us because our original service company went out of business. After two years of service and personal experiences, I can safely say we are going to continue with TruGreen for at least another year or two. They call you a day or two before they are scheduled to come, and leave a service receipt for services applied. Came back a couple of times because of some damn "summer grass" or whatever it is that appears every Spring. They seemed concerned, but remember it is the service agent that does the work, and we have been very pleased with them. Good luck!

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  Response from the owner

  Hi Marshell, we are glad to hear your Tree & Shrub service went well! Please let us know if we can assist with anything else.

• K

  Kurt Miller

  3.0

  Very hard to communicate with. The only number you can call is the regional number. Tried to get in contact with local office for an issue I was having and it took months. Had to register a BBB complaint to get someone to call me back.

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  Response from the owner

  We’re sorry to hear that this was your experience, Kurt. This is not the kind of care we would like for you to have from your TruGreen team. Please send us an email at [email protected] with your account number as well as the telephone number associated with the account so we can look into this for you. -RS

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