TruGreen Lawn Care
Westover, Chicopee, MA

TruGreen Lawn Care Reviews

3.6 stars based on 127 reviews

Featured Comments:

• J

  Jocelyn Forcier

  1.0

  If I could give this company negative stars I would. We bought the TruHealth package in March of 2021. This included weed control, fertilization, and “tailored lawn treatment”. To this date they have treated our lawn a total of 3 times each treatment taking 5 minutes, and have charged us every month since then claiming they will give us 2 more treatments… and it’s mid September. We have a sprinkler system that is used 4-5 times a week which they claim we are not doing enough watering. We continuously call and they tell us a day and when the day comes they never show. Our lawn looks even worse than when it started. Most recently they claimed they stopped by our house and provided a treatment giving “live updates”. I was home and have a ring doorbell that shows the entire view of the front yard and no sign of Trugreen. They are complete scammers. Please do not give them any business

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  Response from the owner

  Thanks for sharing this with us, Jocelyn. We understand your frustration, and our team would be happy to provide assistance in resolving this issue. Please send us an email at [email protected] with your name, account number, and phone number associated with your account, and a member of our team will support you from there. -RS

• K

  Keith B

  1.0

  I had these people come out and spray for mosquitoes. Not only did it not work but they made it worse. I called and they came out again but it did nothing. I called again and told them to cancel and I’m not paying. Next thing I know I get a notice from a collection agency. Unreal. Guess I will pay the collection agency and take them to small claims. What’s wrong with some businesses. Stay far away from these jokers.

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  Response from the owner

  Hi Keith! It sounds like you may be having an issue with our billing. We understand that can be frustrating, and we want you to know our team is here to help. Please send us an email at [email protected] with your name, contact information, and account number, and a member of our team will support you from there. Thank you, and we're looking forward to hearing from you! -RS

• C

  Carla Miller

  2.0

  I was very disappointed in the results. Paid for a year long service plus aeration through this summer. Admittedly, I had lots of weeds and crabgrass when they started. The treatments did not eliminate weeds or crabgrass. It killed some of the crabgrass but still had a lot choking out my lawn. I called a couple of times to tell them that treatment wasn't working. In places where treatment did kill the crabgrass, I was told to put down topsoil and plant new grass seed on the bare spots. A lot of money and work on my part and didnt fix the problems.

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  Response from the owner

  Hi Carla, we are sorry to hear our services didn't meet your expectations. Please email us at [email protected] with your name and account number and we will have our team review this. We look forward to hearing from you.

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