TruGreen Lawn Care
Edsel, Richmond Hill, GA

TruGreen Lawn Care Reviews

3.4 stars based on 155 reviews

Featured Comments:

• R

  Randy Powell

  2.0

  Gave this business one year of treatments I had to call them back three times throughout the year to retreat because when they treated we would have a torrential downpour which was essentially wash the chemical that they sprayed off the grass. I finally had to part ways with this company at the end of fall the last treatment they ended up burning several spots in the yard where they sprayed so I figured I’ll do it myself from now on. This company did do what they said in terms of treating the yard and coming back as many times as they need to in order to get it right but I feel like I can do a better job doing it myself.

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  Response from the owner

  Thank you so much for taking the time to leave us this amazing review, Randy. We really appreciate your business and look forward to helping you make your lawn a success! -RS

• T

  Troy Justet

  2.0

  They started off good but have declined in service since. I haven't seen anyone since March and my lawn is full of weeds with dead spots in it. I was scheduled for aeration three separate times but no one ever showed up. I'm changing lawn car companies.

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  Response from the owner

  We appreciate you sharing this feedback with us, Troy. Please know our team is here to help! If you are still in need of assistance, please send us an email at [email protected] with your name and account number, and a member of our team will support you from there. Thank you! -RS

• G

  Gerard DeCristofaro

  1.0

  **I DO NOT RECOMMEND*** I received notification that the technician arrived, 2 minutes later another notification saying the treatment was finished. Technician was going to hang the service description on the door when they realized I have cameras. Sprayed the front yard, and not even a quarter of the backyard. Called the company 5 minutes after they left and was told the technician will call me to finish the job that I am paying for. No call back. The service description on my door has the wrong address on it, so what did they spray on my lawn?? Also, in the special instructions it states Please make sure all areas are serviced **cameras*** So, if the customers did not have cameras would they have even did anything? Previously, they came out was the same situation, but I let it slide did not call, just chalked it up as the technician was having a bad day. Yesterday was the 2nd time, so I canceled this morning. Save your money and look at other companies.

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  Response from the owner

  Hi Gerard, we're sorry to hear you’ve cancelled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at [email protected] so we can get in touch.

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