TruGreen Lawn Care
South, Youngstown, OH

TruGreen Lawn Care Reviews

3.6 stars based on 107 reviews

Featured Comments:

• J

  Joy Medley

  1.0

  DO NOT USE. Terrible service and even worse results! I enrolled in an annual plan for my 3 acre property for over-seeding and weed control. I paid close to $1000 and have more weeds than anyone in my entire subdivision. A large part of my lawn IS NOTHING BUT WEEDS. It looks like it was seeded with them. When I call the customer service number I am given excuses, attitude and told to spend even more money to see any results. A complete waste of time and money.

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  Response from the owner

  Hi Joy, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• D

  Dan Harp

  1.0

  Horrible business. Do not use them, do not do it.This is a very small sample of the weeds and dead grass in my yard. Unfortunately they acquired the local lawn company I used for years. I decided to keep them and try Trudead out for a year and this what I get. I called customer service thinking they would come out and take a look at it. No such thing with them. Customer service started arguing with me for no reason. Weeds and dead grass EVERYWHERE. Told person to have the manager call me. No such courtesy there either. This company is a scam. Tru dead grass. Tru weeds is what they should be called. Absolutely the worst all the way around. Poor service poor customer service. There should be a negative star rating for time and money lost on a service.

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  Response from the owner

  Hi Dan, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

• M

  Marylee Huston

  1.0

  I've been waiting 6 days for a manager or supervisor to return my many calls. 1st service entire yard not serviced so a free re-do was Friday. Not sure whose yard was done but no sign in yard, no paper on door and motion cameras did not go off. Now a third re-do is set for 4/13. Want help asap!!! Tired of calling, leaving messages with no response. Not professional and I paid for the year in advance. My error for sure. Want to get this resolved now!

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  Response from the owner

  Hi Marylee, we are sorry to hear our services didn't meet your expectations. Please email us at [email protected] with your name and account number and we will have our team review this. We look forward to hearing from you.

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