TruGreen Lawn Care
Ewing, Burnsville, MN

TruGreen Lawn Care Reviews

3 stars based on 126 reviews

Featured Comments:

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  Grace Wanjiku

  1.0

  So far this has been a terrible waste of money! We paid over $500 upfront for the lawn care service for 6 applications and they have only been out maybe 2-3 times. The tree in the backyard is looking horrendous due to the beetles eating off the leaves and this company has rescheduled the tree application 3 times. By the time they get here the tree will be dead! Not to mention the grass looks half dead! Save yourself the money. Do NOT recommend!

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  Response from the owner

  Hi Grace, thank you for your honest feedback. We would like to apologize that you felt let down with your service. Please email us at [email protected] with your name and account number so we can get in touch. We look forward to the chance to help make this right.

• T

  Tori Roberts

  1.0

  Horrible service, I am not sure if it post pandemic work shortage or what, but they rescheduled services ordered over 20 times this season. They even had help from their Rochester office, and they said that this location is the worst in the metro to work with. We normally do our own lawn care, and to be honest we did it better for cheaper. We thought might as well try to make our summer hassle free. Our lawn looked looked horrible all summer, had to keep calling for re treatments of basic things like dandelions and crab grass. They didnt even come out for the first time until May 11th, and the 2nd time was only on July 26th, but we had 5 more treatment to apply in basically 5 weeks before fall kicks in and then they just started coming weekly to get their monies worth. They also said they aerated our lawn, but there was clear evidence they did not, we have 24 hour camera streaming on our house 360 views, and they never showed up on our feeds when they said they were here. Even though the other visit 2 days prior showed up along with everything else that happens in our neighborhood, amazon deliveries, mail man, etc. We contacted Customer service, they didn't even complain and refunded my the $500 they charged for aeration and apologized. This was the worst service I have had with a hired company of Truegreen, and I will never use them again! If you are local to the area and are reading this review, Use Weed Man, family owned and operated, reliable and trustworthy.

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  Response from the owner

  Hello Tori, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

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  Jesse Hursh

  1.0

  This company refuses to cancel our subscription we've tried multiple times to cancel and they keep returning and fertilizing our lawn without authorization. We first attempted to cancel them early this spring. They said that they would make a note of it. We have still had multiple times where they have tried to fertilize our lawn even after I cancelization and now just today they fertilizer lawn while we were at the store without our authorization we refuse to give them any more of our money because they refuse to cancel our subscription.

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  Response from the owner

  Hi Jesse, we're sorry to hear that you are looking to cancel your services, but our team will be happy to help in any way we can. Please email us at [email protected] with your name and account number, and a member of our team will support you from there. Thank you!

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