TruGreen Lawn Care
Flinn, Allison Park, PA

TruGreen Lawn Care Reviews

3.7 stars based on 88 reviews

Featured Comments:

• B

  Bobby Dowds

  1.0

  First let me say Trugreen is fantastic for the yard unless you have dogs or small children. Beyond that don't do it. I'm finding someone else next year. For the 2nd year in a row someone showed up to service my yard at 7am. I had no idea. No phone call prior that I'm supposed to get. No sign in yard. How I found out? I took my dog out this morning and about 20 minutes later I see a bunch of what looks like dipping dots all over him and my carpet. Thankfully my 2 year old was still asleep and didn't get into it. What would of happened if I let her out in the yard with us like always? I call and I get a sorry we can take 10 bucks off? I don't want a sorry I wanted to know how in the world this can happen twice? If you don't have pets or young kids? It's a fine company. If it's not the case then I can't reccomend not using then enough.

• K

  Korey Hosack

  1.0

  These guys have no idea what they're doing. They half-assedly applied fertilizer (note the streaks), and burnt portions of our lawn. I will never use TruGreen again and discourage everyone from giving them business.

• J

  Justin

  1.0

  I signed up for TruGreen's one-time aeration and seeding service ($250+). I also signed up for TruGreen's seasonal lawncare program (over $600 for the season). They were supposed to show up at 1:00 for the aeration and seeding. 10 minutes before their arrival I received a text message saying they canceled "at my request." I never canceled. I tried calling and there is no direct line for customer service, unless of course you are trying to pay a bill or sign up for more services. Good luck trying to speak with an actual human if you have any issues with your service. Just look at the Owner's response below -- they just copied and pasted their response to every other complaint and provided some (likely unmonitored) email address. Absolutely zero effort in the realm of customer service from this business. After not showing up for their first appointment without providing any notice or reason, blaming their no-show on me (the customer), and then failing to provide any outlet to speak with a customer service representative, I fired TruGreen. Since then, I signed up for the same services through a local business that provides much cheaper rates and has great customer service. I advise everyone to do the same. Go local.

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  Response from the owner

  Hi Justin, we are sorry to hear that you are having issues with our service. We would like to learn more about your situation so we can work to make things right. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

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