Lawn Care

TruGreen Lawn Care
Kentucky, Florence, KY

3.5

(152)Check map

Phone:
+1 859-283-1922

Website:
https://www.trugreen.com/local-lawn-care/kentucky/florence/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTUxNDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address:
7980 Kentucky Dr, Florence, KY 41042

Hours:
Wednesday8AM–9PM
CLOSED

Reviews
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TruGreen Lawn Care Reviews

3.5 stars based on 152 reviews

Featured Comments:

W
Wall Knot
1.0

Signed up in April for the TruHealth plan, plus seeding and aeration. It's my first year in this house and the lawn is terrible, which is where I'd of hoped TruGreen would of come in. Hoped. TruGreen has been an absolute disaster. I'll gloss over watching your techs lie about performing the services they said they did because you've made that right, but I cant gloss over the fact that my lawn is trash and more weed than grass. This has been an complete waste of money and more importantly a waste of year to get my lawn in better shape. I'm sure your "half effort" approach works fine for established lawns, but it doesn't work for mine. I know I don't use my real name for these and I'm sure I'll get some generic response, but we have already talked and no progress has been made, people should know that before doing business with you.
Response from the owner
Hi there, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!
T
Teri Belbot
1.0

Claimed to fertalize my lawn however ring doorbell/cameras say they did not. Claimed to do our back yard and we did not want , ask, pay for that service. We have 5 dogs and did not want anyone in the back yard because of the dogs and 30 plus dog toys outside. I called and was told several times a manager will call me within 24-48 hours from the phone call I made. DO NOT USE THIS SERVICE.
Response from the owner
Hello Teri, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!
D
David Hirsch
1.0

Knocking it out of the park. Signed up in May... They didn't treat til the end of June. Then they provide every excuse in the book as to why the lawn looks worse now than before their treatments at the end of July. Goal was to have a nice lawn for the summer.... Not excuses til the end of summer. Will update if this is rectified but my confidence is very low and frustration is very high. I should have read our Nextdoor reviews... 50+ negative comments. Ugh!
Response from the owner
Hi David, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!