TruGreen Lawn Care
Mill, Madison, WI

TruGreen Lawn Care Reviews

1.8 stars based on 24 reviews

Featured Comments:

• t

  thomas benish

  5.0

  I've been having trugreen treat my lawn for 21 years they have done a great job And now a number of my neighbors are also using them.

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  Response from the owner

  Hi Thomas, we are so happy to hear you’re pleased with the results! We love hearing how we’re able to make our customers’ outdoor living spaces better. We are glad to hear our services are helping you out.

• g

  gmag73

  1.0

  I am very frustrated. It has been 2 months, and they have not touched my backyard. The weeds are taller than 1 foot back there. They reschedule without notifying, then still do not show up. "Free unlimited visits between scheduled calls", HA! I have not received one yet, and my lawn is a MESS. Spencer, my contact, is full of empty promises. I will NEVER use this company again.

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  Response from the owner

  Hi there, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• B

  Betsy Braun

  2.0

  I just started using their service (paid in advance for the season) and cannot really comment on the quality yet, but this is in regards to customer service. I was working from home when they applied the first application and it was supposed to only be for the front yard, but they did the back, too. I have service scheduled today and tried calling to confirm they only put the weed control in the front (I have dogs and their toys are all over the back yard), but cannot get a real person on the phone! Customer service is important to me, so I already know I won't be using them next year.

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  Response from the owner

  Hi Betsy, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

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