TruGreen Lawn Care
Timber, Mooresville, NC

TruGreen Lawn Care Reviews

3.4 stars based on 252 reviews

Featured Comments:

• R

  Randy Kauffman

  1.0

  Update 4 weeks after original. They finally came to treat my yard 2 weeks ago -- no results. On top of that, after that application, they came out a few weeks later and fertilized my yard but nothing for the weeds so the crabgrass got even stronger. I called again and they finally scheduled an appointment. Since I am getting ready to over-seed in the fall (and since they offer no treatment for the bermuda grass in my fescue yard), I sprayed a few days ago for the bermuda. They came today noticed some yellowing for some areas where I sprayed and decided to do nothing. See the pictures below. These pictures represent a small part of my yard. I've already contacted another service to provide an estimate for next year. Started using them mid last year in hopes of getting my weeds under control but by the end of the summer, my front yard was overrun with crabgrass. I decided to give them a second (full) year and things are no better. Things started well but within the last month the crabgrass is taking over again. I have called them twice before the last two visits telling them about the issue. They said they would schedule a visit but the last 2 times they did nothing for the crabgrass. My yard looked better when I did it myself! I paid for the full year of service -- what a mistake. Unless something changes radically, I'll be finding a different service for next year.

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  Response from the owner

  Hi Randy, we are sorry to hear our services didn't meet your expectations. Please email us at [email protected] with your name and account number and we will have our team review this. We look forward to hearing from you.

• J

  John Riggins

  3.0

  TruGreen has been doing my yard for over two years. While my yard has improved with more grass, I am not completely satisfied as there are still large amounts of weeds.

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  Response from the owner

  Hi John, thank you for letting us know your thoughts about our service. It looks like we fell short on exceeding your expectations and that’s not okay. Please email us at [email protected] with your name and account number so we can look into this situation.

• D

  David Brown

  1.0

  **Beware** This place is a complete rip off! I went from the picture below in December last year to the bare, weeded pics in just a few months after having truegreen. I have had to call them back several times due to people showing up for treatments and sitting in the truck not doing anything or just part of the yard. I called and canceled my Service and they still come to my house. My wife has asked them to stop coming but they still show up when we are working and bill me. Decided to give them 1 last try for a seed and aerate. They showed up at dark and what I would believe to be the worst seeding possible. Have had to call them back to reseed and now 3 months later i still have no grass. I have been told several times my account would be credited the price of the seed and aerate service but instead I'm still receiving bills and calls. Stay away

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  Response from the owner

  Hi David, we are sorry to hear our services didn't meet your expectations. We would love to get this resolved for you. Please reach out to us at [email protected], and we will have our team review this. We look forward to hearing from you.

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