TruGreen Lawn Care
172nd, Grand Haven, MI

TruGreen Lawn Care Reviews

3.5 stars based on 91 reviews

Featured Comments:

• R

  Rich Stenberg

  1.0

  Tru Green came to work on my yard and left it with a gate broken and poked a hole in the irrigation line while plugging the lawn and tryed to cover it up with mulch from nearby landscaping. I called within the hour to report the problem. That was 7 days ago today. Still no response. Still leaking. Local phone number sends you to a national phone service that calls you back and is rude and worthless to you. Call AAA. They are losing a very nice account with me.

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  Response from the owner

  Hello Rich, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you! -RS

• b

  beegee

  1.0

  Wow, came here to figure out if I wanted to use this company for lawn care. After reading the miserable reviews, the answer is not just “No” but “HELL NO”

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  Response from the owner

  Hi there, thank you for bringing this to our attention. If you have any more comments you’d like to share, please feel free to email us at [email protected]

• E

  Events by Picket Fence

  1.0

  Called on a Monday and was told my yard would be sprayed before my party Friday and no one showed up. I called to ask at 2:00 where my text about service time was and was told I was not even in the system. And they would try to have a person come out before the end of the day but no one called me to say anything and no one showed up. I called Tuesday to ask why I didn’t get my service and was told we are sorry and we will be out on Wednesday. I told them I have to be there when you come due to my dogs in the very start of this. I finally said forget it I will call someone else. Honorable service and runed my party because we were attacked by Mosquitoes!!!!!

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  Response from the owner

  Hi there, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. We would love to get more information from you so we can work toward a resolution for you. Will you please email us at [email protected] with your name and account number? Thank you!

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