TruGreen Lawn Care
Busse, Park Ridge, IL

TruGreen Lawn Care Reviews

3.7 stars based on 129 reviews

Featured Comments:

• Y

  Yully Halim

  1.0

  I got a phone call, mail n email regarding the service so I want to give it a try..I paid for whole year service for lawn n pest control but no news after 1 month. I called n asked so they just make appointment but no one show up on appointment date..very unprofessional so I cancel all services. Trugreen not deserve a star for unprofessional customer service.

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  Response from the owner

  Hi Yully, we're sorry to hear you’ve canceled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at [email protected] so we can get in touch.

• V

  Victoria Chukarov

  1.0

  They have killed all my flowers. My expensive English roses. I have asked them multiple times not to spray my flowers. No regards and kept doing it. All of my flowers are now dead.

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  Response from the owner

  Thanks for sharing this with us, Victoria. We understand your frustration, and our team would be happy to provide assistance in resolving this issue. Please send us an email at [email protected] with your name, account number, and phone number associated with your account, and a member of our team will support you from there. -RS

• D

  D E Mollis

  1.0

  Definitely not punctual. They called us three separate times with a message that they would be out in a day or two to do core aeration. Never showed up finally two weeks after the first message after we left an irate phone call. Will not use them again. We had to call for fertilization when they missed coming out earlier in the summer as well. They just finished the aeration today and they missed doing our very small backyard.

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  Response from the owner

  Hi D E, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. If you would like our assistance, please email us at [email protected] with your name and account number. We look forward to hearing from you!

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