TruGreen Lawn Care
Rutherford, Milford Mill, MD

TruGreen Lawn Care Reviews

4.1 stars based on 179 reviews

Featured Comments:

• Z

  Zach Kinsey

  1.0

  I will say Trugreen is a good price but not worth the headache. I’ve gotten four calls this year saying my service could not be completed. So they offered to do a lime application for free and that’s not going well I am fighting these guys on getting that charged waived. The charge still shows up on my bill and when I call and no one knows what I’m talking about. Weeds are popping up in the lawn left and right. I had TruGreen the first year we moved in the house but canceled for this reason. One of the guys called me up and tried to get me back and I foolishly said yes. Now I think I’m just gonna cancel them again if I can just find someone. When they do the applications the yard looks fine. But getting them to do the applications is a headache and when people come out to do the applications they move so fast the grass barely gets any of it. Like he sprays the yard really really fast. So I have to constantly call back to get a free service in between my services it’s not worth it people.

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  Response from the owner

  Hi Zach, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

• t

  tom e

  1.0

  This is for TruGreen in general and not for this particular branch. I do not recommend. Treatments started in April, they never did treat my back yard, well once because I called but never again. The pic is in August, 4 months after they started treating it. 100% no difference. They did kill all the weeds but still...

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  Response from the owner

  Hi Tom, thank you for letting us know your thoughts about our service. It looks like we fell short on exceeding your expectations and that’s not okay. Please email us at [email protected] with your name and account number so we can look into this situation.

• L

  Lee Chapman

  1.0

  Company was doing a great job. Then they doubled fertilized and killed my grass. Supervisor came out said he found 1 army worm which was not true. Said he was going to talk to manager and someone would call me back. 6 weeks later I'm still waiting on a call back. Not how you run a good business.

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  Response from the owner

  Hi Lee, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

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