TruGreen Lawn Care
Brothers, Omaha, NE

TruGreen Lawn Care Reviews

2.9 stars based on 217 reviews

Featured Comments:

• F

  Francine B.

  1.0

  I seeded my lawn last year (first picture) and put alot of work and money in to it. Trugreen came and killed my grass. I contacted them and it took a long time for someone to addressed my concern. They offered two free applications this year (2021) and NO IMPROVEMENT. MY LAWN LOOKS DEAD. This is how my lawn looks right now (image 2-4 on the right). Last week, someone came and I was surprised I got a bill for $50. I CANCELLED my account last year and customer service said there’s no documentation that I did. Well let me tell you this.. lack of documentation in your part is not customer’s fault! I would not recommend this company. You should be ashamed of yourself! Where’s your dignity TruGreen? Your work speaks a lot of who you are!

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  Response from the owner

  Hi Francine, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. Please email us at [email protected] with your name and account number so we can get in touch.

• J

  Joe Blum

  1.0

  The worse my lawn has ever looked. My representative was great and responsive but the yard care itself it terrible. I have more crabgrass that I started taking care of myself. Other weeds are and have always been around. I call they send someone out for spot control. And still have weeds after the 7-21 business days

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  Response from the owner

  Hi Joe, we are sorry to hear our services didn't meet your expectations. Please email us at [email protected] with your name and account number and we will have our team review this. We look forward to hearing from you.

• J

  Jacob Meiches

  1.0

  I hired them on the referral from people in my neighborhood. I found out shortly after they started my services, a significant amount of them switched to a competitor due to issues. Not only did they not show up when they said they were going to show up, but they sprayed liquid fertilizer in the middle of the day during a heatwave, which as you can see in the photo killed a significant portion of my lawn in the backyard. When we bought this house four years ago, we had to put a years worth of weeding and reseeding in to get our yard to great condition. Not only did I they kill a lot of my back yard, but even when they treated my yard, there were weeds everywhere! I would listen to others when they say about TruGreen Lawn Care! UPDATE: 3 weeks later: emailed them like you asked. Not once have I seen an email or a call. Now why would you ask me to waste my time sending you an email for TruGreen to not even respond. This is the worst customer service, business ethics, and just lack of care for the work you do.

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  Response from the owner

  Hi Jacob, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

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