TruGreen Lawn Care
Delta, Westbrook, ME

TruGreen Lawn Care Reviews

2.8 stars based on 100 reviews

Featured Comments:

• b

  bob schulte

  1.0

  0 WASN'T AN OPTION. TERRIBLE. My lawn is worse now that when they began last year. I called last DECEMBER because they had not completed my lawn service yet. I spoke with their rep and explained that I was canceling my account with them and wanted a refund of my unused service. Was told that it would be taken care of. It wasn't. I spoke with another rep today "Joshua" who either had a hearing issue or didn't understand the word NO. After explaining my displeasure with their service, I asked for a refund for my remaining service. His response began with: "What if we.............". I had to listen to this type of question 5 more times. Needless to say my displeasure increased exponentially. It took over 16 minutes to finally get the answer that should have only taken 2 minutes to get. DON'T USE THIS COMPANY. It's not worth the time, money or aggravation.

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  Response from the owner

  We appreciate you sharing this feedback with us, Bob. If there is anything we can do for you at this time, please send us an email at [email protected] with your account number and the phone number associated with your account. We wish you and your lawn the best moving forward! -RS

• R

  Rose Camire

  1.0

  Very unhappy…854$ contact and never received half the services! When they came , looked around fertilized a few spots, and put the sign on lawn and the summary in the door. Took them all of 5 minutes. They still owe me my last service of potassium, haven’t even heard from them. I was home when they came and watched, car was in garage so they assumed I wasn’t home!!! Maybe hire better and honest help….

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  Response from the owner

  Hello Rose, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

• S

  Samantha Bassett

  2.0

  I pre-paid for a season’s worth of lawn care. They suggest you call them to come out extra times if the product isn’t working. Well, it didn’t work. I wasted so much money and my lawn has more weeds/issues than when I started. Total waste of time and money. Customer Service when you sign up is amazing, each time after that you can tell you are annoying them, and they have much better things to do than deal with you complaining.

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  Response from the owner

  Hello Samantha, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you! -RS

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