TruGreen Lawn Care
Shortcut, North Augusta, SC

TruGreen Lawn Care Reviews

3.2 stars based on 207 reviews

Featured Comments:

• X

  Xuanyu Chen

  1.0

  My family used the weed control service for one year. But nothing was changed. There are still lots of weed. After one year, we did not agree to renew the service. But the guy from this company came to my house to do weed control. We were charged for more than 70 dollars. How terrible it is! Stole money.

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  Response from the owner

  Hi Xuanyu, we're sorry to hear that you are looking to cancel your services, but our team will be happy to help in any way we can. Please email us at [email protected] with your name and account number, and a member of our team will support you from there. Thank you!

• H

  Haley Hulsey

  1.0

  The absolute worst company I’ve ever dealt with. The first issue was when I noticed they were treating my backyard. I literally watched a tech go into the back yard, plant a stay off grass sign, and leave. Then, they busted my water main during an aeration. $200 and absolutely 0 offer to help cover that cost or anything. Their only solution was to come out and do another aeration 🙄 THEN they didn’t even bring the right equipment to do the back yard aeration so they promised they’d be back in 2 days…that was in July and they still haven’t been back. I called to cancel my services at the end of august and THEY SHOWED UP AGAIN in September and charged me for TWO services. On September 21, I was assured by Desiree that my $126.90 was being refunded. Still haven’t seen a dime of it. I’m so close to pressing charges for trespassing on my property and theft for taking my money even after I cancelled.

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  Response from the owner

  Hi Haley, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. Please email us at [email protected] with your name and account number so we can get in touch.

• A

  Audrey Jacobson

  1.0

  If you want to know if a company cares about your business, ask for a phone number to call back after you discuss it with your spouse. Direct hang up? Noted. Thanks for letting me know how much you don't care and how unprofessional you are before I sign a contract.

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  Response from the owner

  Hi Audrey, thank you for bringing this to our attention. We are sorry to hear that was your experience with us and apologize for any inconvenience this may have caused.

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