TruGreen Lawn Care
Commerce, Peoria, IL

TruGreen Lawn Care Reviews

3.1 stars based on 77 reviews

Featured Comments:

• S

  Stacey Graham

  1.0

  I am hoping that TruGreen will reach out to us to rectify our situation. I have called 3 times since Friday and can only reach the call center. I want to talk to the local office in Peoria. Service was supposed to be performed Friday...we were billed and my husband's account was debited Saturday for a large sum. NO SERVICE was performed! I witnessed this myself. VERY disappointed that all of this has occurred. I was told I would not be charged due to the obvious. We have been customers for some time now and we are disappointed to say the least that not only has this happened, but we have not even received a call concerning the situation.

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  Response from the owner

  Hello Stacey, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

• D

  D X

  1.0

  I had TruGreen as my lawn care this year and pre-paid one year program for my lawn. My lawn was luscious green before their service. In July, a half of the lawn is dead and they told me due to the army warms (Only my lawn is dead due to army warms in my neighborhood). Furthermore, the dead lawn has nothing except some weed patches here and there, the non-dead lawn has so many crabgrass, thistle, and some other types of weeds I cannot name them. Now I have an eyesore lawn in the entire neighborhood, and my lawn has a professional lawn care—TruGreen!! I do not know how those good evaluations are posted here, I have exactly the opposite experience. Now I need to deal with the dead lawn and TruGreen keeps texting me telling me that they will keep applying lawn applications (I already paid them the entire year service). They also would like to give me a quote for more service such as seeding. How can I trust them and keep giving money to destroy my lawn? Stay away from TruGreen!!!

• B

  Brent Kirby

  1.0

  I had my front yard sodded 2 years ago and it looked awesome this spring. Decided to try TruGreen this year and now my yard is a mess. I believe they burned it and not sure it will come back. I have always taken care of the yard myself, but thought a lawn service would do a better job than I could. I was wrong and I too wish I had never called them. Cancelled service.

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  Response from the owner

  Hi Brent, We're sorry to see you go! We appreciate your feedback as it helps us to improve our services. If you (and your lawn) would like to rejoin our TruGreen Community, please don’t hesitate to reach out to our team!

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