TruGreen Lawn Care
Baumgart, Evansville, IN

TruGreen Lawn Care Reviews

3.6 stars based on 121 reviews

Featured Comments:

• D

  Dejun Xu

  4.0

  I had truegreen last year. I wasn't sure if it's worth but OK to try. The whole last year, I ddin't see significant change of my lawn. There's no difference between my and my neighbor's lawn. My neighbor didn't use truegreen. However, this year, I found the lawn is much thicker, greener, much better than my neighbors. As a result, I decided to continue truegreen. I may give truegreen 5 stars. However, one time a truegreen technician forgot to treat my backyard.

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  Response from the owner

  Hi Dejun! Thank you for taking the time to share your review with us. If there's anything you need assistance with, please feel free to reach out to us at [email protected] with your name and account number, and a member of our team will support you from there. We're looking forward to working with you and your lawn again in the future! -RS

• G

  Greg Fleck

  1.0

  They destroyed my yard, and their area supervisor even came to house and agreed that it was their fault. Stated that aeration and seeding would not work so he would do slice seeding at no cost to repair the damage in the whole front yard. this was on 10/06/21 now it is 11/24/21 and they have been out multiple times but still have not performed the service that he said was needed. Also the local office in Evansville Indiana will not call you back to talk about issue. Don't use this company as they do not honor their guarantee claims and do not even do what they promise.

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  Response from the owner

  Hi Greg, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• T

  Tammy Belcher

  1.0

  I am very frustrated!!!!! My neighbor was using their service and my invisible fence got damaged when they aerated into my yard. I have called at least 10 times and every time I get the call center and they say someone will call me back. One time someone called and said he would call the next day and never heard from him again. I am now unable to use my fence and my dogs have to go on a leash. THEY came into MY Yard and damaged my property and they are not even calling me back. I’ve been nice every time but it’s going on 4 weeks now of me calling and trying to get this resolved. TERRIBLE CUSTOMER SERVICE!!!!

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  Response from the owner

  Hi Tammy, thank you for bringing this to our attention. Please email us at [email protected] with your contact information as well as any additional details so our teams can review and get in touch. Thank you!

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