TruGreen Lawn Care
Dixie, Grandville, MI

TruGreen Lawn Care Reviews

3.1 stars based on 169 reviews

Featured Comments:

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  Dan Caverly

  5.0

  Blair (field sales from this location) stopped at my house and knocked on the door because my lawn was in rough shape. I was using another company, but he had some suggestions on what they could do. Blair explained that every True Green is independently operated/owned. It seems this location has a great team. About 6 weeks after they started service, it drastically improved, and all the weeds/crabgrass was gone. Very happy with their service, I'm glad he stopped by to inquire/offer suggestions/sell me. Before and After photos attached. Thanks Blair

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  Response from the owner

  Hi Dan, we are so happy to hear you’re pleased with the results! We love hearing how we’re able to make our customers’ outdoor living spaces better. We are glad to hear our services are helping you out.

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  Nick Phillips

  1.0

  Take my one star because I can't give you less! Planned to have service through this company back in April/May for aeration and overseeding but they couldn't get out until late August early September so I was signed up with a weed preventative program to keep my yard weed free until the date they can do the above mentioned work. Tuesday 8-24-21 I recieved a text message stating that they would be coming to do the aeration and overseeding on 8-26-21. These pictures were taken on Tuesday, after several weed preventative applications. These weeds are covering the only part of my lawn that actually needs grass planted the other 80% of my lawn is healthy grass. Please, unless you are desperate, search elsewhere for better quality service before wasting your time and money for nothing with this company! Edit: In response from owner. No thank you. You and your company have already shown your true colors. If you want to make things right you can publicly announce my refund for your atrocious service.

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  Response from the owner

  Hi Nick, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

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  dpslivinski

  1.0

  I do not have enough time to write about all of the reasons I am cancelling Trugreens service. All I will say they do not look at your lawn and develop a customized plan of service based on needs. They sell you what you do not need and then can not delivery. My lawn looks far worse this year after a year with Trugreen than any spring in the past 10 years. All I asked is to have a conversation with a manager and after 5 request and no calls, I am done!!

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  Response from the owner

  Hi there, we're sorry to hear that you are looking to cancel your services, but our team will be happy to help in any way we can. Please email us at [email protected] with your name and account number, and a member of our team will support you from there. Thank you!

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