TruGreen Lawn Care
Forge, Franklin, MA

TruGreen Lawn Care Reviews

3.6 stars based on 192 reviews

Featured Comments:

• V

  Victor Roman

  5.0

  This year we've had several people praising the look and quality of our yard on first sight or even after many sights like our next door neighbors. Based on that, I can tell that your materials are of very high quality and effectiveness, just as advertised, and your technicians are doing a meticulous job on every visit. You've also stopped the annoying the robo-calls as well as the "confused sales rep" calls which we highly appreciate.

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  Response from the owner

  Hi Victor, we are so happy to hear you’re pleased with the results. If there’s anything else we can do to help, please let us know.

• S

  Shree Shree

  1.0

  Im in Texas and the worst service ever. Please save yourself from the nightmare of working with these guys. The do not schedule the regular service unless you call, they cancel without notification and the so called "technicians" are the dumbest you can ever find. If you are in Texas please find someone local but stay far away from these guys. The customer service on the phone will sweet talk you until you actually see the work they do.

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  Response from the owner

  Hi Shree, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

• B

  Brendan Ryan

  1.0

  Read the reviews for yourself, not trustworthy and shady are very appropriate when describing people, and services provided. Clearly company has very questionable business practices. Will not send techs out when scheduled, will provide services that are not needed, bill you for them and expect payment. Results in pictures from Little League Fields in Oxford, MA. Said lime treatments were put down, only trouble is we have two fields less than a mile apart and they were done 10 days apart? One was done the day we received 7 inches of snow, must have been tough going for the spreader to throw lime in that kind of weather? When questioned a magical treatment flag appeared at the field in question. Only contact they were interested in having was once we owed money and wouldn't pay, otherwise, they're happy to keep billing you for services they may or may not provide. Better Business Bureau 170 reviews - average one star. Each resident I spoke with tell the same stories over and over. Rep told me told TruGreen takes care of Fenway Park, I've been couple times over the years and don't remember any photos of the field looking quite like this...

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  Response from the owner

  Brendan, we are very concerned by your experience. We would like to look into this further. Please reply by email to [email protected] with your address (including city/zip) and the best contact number for us to assist you.

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