TruGreen Lawn Care
Gateway, Columbus, GA

TruGreen Lawn Care Reviews

3.8 stars based on 155 reviews

Featured Comments:

• R

  Randolph Prudent

  1.0

  We hired TruGreen almost 4 years ago to restore life to the lawn of our new home, but we have been disappointed. After almost 4 years, our lawn is full of weeds and does not seem to have the nutrients it needs to thrive. The interesting thing is that even after a second call to re-spray, the weeds still stand tall. I even wonder if perhaps they are simply spraying water on our lawn. I have given them every opportunity over 2 years to fix the issue, but it actually got worse. Everytime I called to cancel, they made promises to fix the issue so we have them several opportunities to do better, until now. We are not spending another dime on TruGreen. We are disappointed by all this!

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  Response from the owner

  Hi Randolph, we're sorry to hear that you are looking to cancel your services, but our team will be happy to help in any way we can. Please email us at [email protected] with your name and account number, and a member of our team will support you from there. Thank you!

• C

  Catherine Clay-Childree

  5.0

  The specialist is always respectful and courteous. He is very meticulous in servicing my lawn. I've not had any major pest issues since using Tru-Green over the last 3 years.

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  Response from the owner

  Hi Catherine, thanks so much for giving us your take on how we are doing. We're glad that you had a great experience with our team!

• C

  Chris Agnew

  1.0

  BUYER BEWARE. I was a customer of Trugreen for one calendar year. In that time my yard transformed from beautiful scenery to a dead scarce lawn filled with weeds. It will cost thousands to repair the damages incurred by Trugreen. In response to the damage Trugreen sent out the local Manager Chris who would not accept responsibility for the damages nor provide a plan of action on the repair of the yard. He guided his techs to continue spraying weed killer and kept charging me. They will do the same to you, do not hire. Reference pictures provided to determine effectiveness of their weed killing application.

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  Response from the owner

  Hi Chris, thank you for sharing your experience with us. We understand that you have concerns about your service, and we want you to know our team is here to help. Please email us at [email protected] with your name and account number so our team may take a closer look at your situation. We look forward to hearing from you! -RS

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