TruGreen Lawn Care
Taylor, Flint, MI

TruGreen Lawn Care Reviews

3.8 stars based on 127 reviews

Featured Comments:

• D

  David Swanson

  1.0

  I have never left a negative Google review in my life and I have been very careful to give this company every opportunity to make things right. I have been a customer for many years and my house is now on the market. This is how my yard looked after the last treatment and I had three potential buyers see my lawn in this condition. I asked for a manager to call and he chose instead to pay a visit and leave a note in my door saying he was sorry for the condition and he would issue a credit for the application. I called again and requested a follow up call because I didn't feel that the credit was satisfactory for the damages. It has been several days and still no call. I will be calling today to terminate any future services.

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  Response from the owner

  Hi David, we want you to have an awesome experience with our service, and we’re sorry it didn’t happen this time. We would love to get this resolved for you! Please reach out to us at [email protected] with your account information so that we can review this further.

• D

  Dawn Pellow

  1.0

  1st visit this yr the tech over-sprayed some weeds killing the grass and leaving more than 30 dinner plate size circles in my lawn. After complaining because the grass wouldn't grow back like we were told it would, a supervisor was sent out. He couldn't care less but said they'd airrate the lawn and seed the spots. They did airrate the lawn but DID NOT do anything at all with the spots. Now it's September. My lawn has looked terrible the entire season. And NOW I HAVE TO FIX IT MYSELF costing me MORE MONEY. The error and attitude about this mess conveyed by TruGreen has been appalling. I will NEVER use again or recommend this company to anyone.

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  Response from the owner

  Hi Dawn, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• J

  Janet White

  5.0

  Have been with Trugreen many years now. Have been very happy with their work and more so how my yard looks. Like how they let you know when they are coming, by phone call, or if need to change it, just let them know. They always come to door to let you know they are there.

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