TruGreen Lawn Care
Louisiana, Merrillville, IN

TruGreen Lawn Care Reviews

3.6 stars based on 187 reviews

Featured Comments:

• K

  Kurt Ludington

  1.0

  I paid for a full season in full via a one time payment for 2021. True green did fulfill their obligation but the yard did not benefit from any of the applications. At no time did a True green representative contact me after the original sales conversation to check on progress or possible continued service for 2022. At my surprise True green showed up at my house yesterday and completed an application with no consent from me or any communication prior than yesterday. I called a True green representative who canceled my service but I am still dumbfounded as to why and how any company would deliver a service without first contacting a customer for authorization. To make matters worse I look at my bank account and they automatically withdrew 182.00 from my account for the service. Hmmm, no call, no authorization, take money. Highly unprofessional and unethical business behavior!

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  Response from the owner

  Hi Kurt, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at [email protected] with your name and account number. We look forward to hearing from you!

• O

  Odysseas Stamos

  1.0

  Their billing and scheduling system is poor. I would have no treatments for months, then two treatments in less than two weeks. Also constantly upselling

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  Response from the owner

  Hi Odysseas, we're sorry to hear you weren't pleased with your TruGreen service. If there is anything else we can do for you, please email us at [email protected] with your name and account number so we can get in touch. Thank you! -RS

• T

  Tilemenia Royster

  1.0

  I cancelled my services 2 Wks Prior Then confirmed 1 day Before because they kept emailing me for upcoming treatment, Due to financial issues I could not afford it they came out and did the service anyway and still billed me DISSATISFIED Customer 🤦🏾‍♀️😠

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  Response from the owner

  Hi Tilemenia! We're sorry to hear you're having an issue with out billing, and we understand that can be frustrating. Please know our team is here to help! Could you send us an email at [email protected] with your name and account number? -RS

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