TruGreen Lawn Care
Redwood, West Jordan, UT

TruGreen Lawn Care Reviews

1.7 stars based on 105 reviews

Featured Comments:

• A

  Aimee Birdsall

  1.0

  I am only rating this a one star because I can't give them zero stars... This company is a JOKE. My husband called them in March after getting a flyer in the mail advertising 50% off of their normal prices if you call that month. We needed some help with our lawn (too many weeds, it was growing too thin, we wondered if we had bugs?), so we thought it would be a good idea. When my husband called, he was told that they would come out once a month for the next six months to apply certain chemicals and fertilizer to the lawn to help it grown more healthily. This sounded great! The downside... 50% of the regular price was $392.62!!! That was crazy! We paid it, hoping for the best, but we have had no great results to show for it. I am attaching a picture of my lawn in August (so four months into this process). Note the lack of grass (dead grass) and the weeds/flowers in my lawn. A couple other things... They never came on their own. In order to get them to come monthly, we had to instigate the visit EVERY TIME. And they have no customer service phone number, so you have to wait to chat with them within the app, and there were multiple times where their office closed while we were in the queue to chat with someone, so we were dropped from the queue and had to start again another day. The first time they came out, we wanted to talk to them about their plans, what they were going to do, etc., so we wanted to be home when they came. They never called to arrange a time, so when they showed up, I saw them outside and went outside to chat with them. When I went outside, the worker was fertilizing my lawn with one hand, while smoking a cigarette with the other. When he saw me coming, he threw his cigarette ON MY LAWN, and stomped on it to put it out. I'm sure that definitely helped my lawn's health. Bottom line- they came out six times, once each month, which I had to initiate, with really no change from what my yard looked like last summer. Really all they did was fertilize for me each month for nearly $400. SAVE YOURSELF $400 AND GO TO IFA AND BUY YOUR OWN FERTILIZER!

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  Response from the owner

  Hi Aimee, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

• A

  Adam Easter

  1.0

  After having a contract with Trugreen since the wintertime, it is now July 23, 2021 and our lawn has never had more weeds. Trugreen has not been out to perform service since the first week of June. Half our yard is full of clover weeds. DO NOT USE TRUGREEN

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  Response from the owner

  We’re sorry to hear that this was your experience, Adam. Our goal is to give great service every time we’re on your lawn. Please email us at [email protected] with your name and account number so we can look into this!

• M

  Meghan Dow

  1.0

  This company is a pest!! They called us too many times to count even though we told them we were not interested. After blocking (multiple!) numbers they kept calling from new numbers! When we were finally able to talk to someone about taking our name off their call list they started showing up at our home and leaving information on our door. Don’t give them any of your information!!

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  Response from the owner

  Hello Meghan, thank you for bringing this t our attention. We will be happy to take you off of our call list. Please email us at [email protected] so we can work to get this resolved. Thank you!

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