TruGreen Lawn Care
West, Wichita, KS

TruGreen Lawn Care Reviews

3.5 stars based on 154 reviews

Featured Comments:

• A

  Ashley Estrada

  1.0

  We paid them a lot of money to see no results so we decided to cancel our services. We have now called FOUR times to cancel and are told all of our services are cancelled and even provided a cancellation #. Then, a week later we get a voicemail saying our next service is scheduled. We call again and cancel AGAIN. Then, the guy comes to our home and walks through our yard picking up leaves and puts them in a baggie, tapes it to our door with a note that we are due for service. What part of cancelled is confusing? I do not want strangers in my yard after I have told you 4 times not to come to my house again. I do not know what else to do to get this cancelled. My husband and I have both called numerous times and are assured our account is closed, only to be scheduled for service again. We will never be using TruGreen again and not recommending them to anyone. Not only was it poor lawn service (which I would have let go) but they are impossible to cancel with and try to continue to charge you for things you do not want or need.

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  Response from the owner

  Hi Ashley, we're sorry to hear that you are looking to cancel your services, but our team will be happy to help in any way we can. Please email us at [email protected] with your name and account number, and a member of our team will support you from there. Thank you!

• A

  Amazon Share

  1.0

  This is a very poor managed service you are not available to talk to anybody locally. Only the call center answers your calls and most of the time they are foreigners who you can't understand. They have no idea about the Kansas wind and how important it is that your lawn is not sprayed in 22 mile an hour winds. More weeds now than we had when they started.

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  Response from the owner

  Hi there, thank you for bringing this to our attention. Please email us at [email protected] with your contact information as well as any additional details so our teams can review and get in touch. Thank you! -RS

• J

  Jeff Stiff (SillyCrap)

  1.0

  I was curious on what their rates were and now they won't leave me alone. I've been getting calls constantly the past couple weeks from all over the country from TruGreen. It's complete harassment. I don't want to do business with a company like this.

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  Response from the owner

  Hello Jeff, we apologize for any inconvenience this has caused you. We will be happy to take you off of our call list. Please email us at [email protected], and a member of our team will assist you from there. Thank you! -RS

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