Tru Cut Lawn Services
Pilar, Jacksonville, FL

Tru Cut Lawn Services Reviews

4.6 stars based on 9 reviews

Featured Comments:

• A

  Angel Hayes

  5.0

  This is the place to go if you need vinyl or aluminum fence. I also hear they'll have wood fencing shortly. Great prices, wonderful service, both office staff and installers. Would recommend for any of your fencing or yard cutting needs. Totally trust worthy, professional, and effective.

• E

  Erika Brandenburg

  1.0

  We have a very difficult yard to maintain. It is basically weeds waiting for the money to redesign and landscape. Unfortunately, it has been like that for over a year. Tru-Cut had a change in crew a few months back and our yard was no longer was being kept up as before. I texted and called numerous times to attempt to talk to Donald about it and get it back into shape. It was close to 2 months with no responses and meanwhile the yard was getting worse and worse. Finally I took pictures around the property and texted them thinking that might be more effective than blankly leaving messages saying "things are not being kept up". That absolutely offended him and he called very frustrated. In the conversation he said that I was never paying for those services.... so for over a year they have been done and now they are not and low and behold I wasn't paying for it? That didn't make any sense. I received a notice of cancellation, saying the account was up to date and therefore no payment was due. I had a payment processing with the bank that I could not stop. It has now been a month of again trying to reach him numerous times trying to get my reimbursement. He finally responded with a list of invoices and payments and stating there was no balance for a reimbursement. No mention of a mistake in the previous e-mails, solely that he will not be sending me a reimbursement. Upon talking to him (as previous calls) he is rude and short. He even went so far as saying that I was lying when I said I was making phone calls to get the whole yard landscaped and new irrigation. Integrity and communication is absolutely an issue with Tru-cut! I would absolutely not recommend them to a friend.

• C

  Christopher Kearney

  5.0

  I have had these guys do two jobs for me and they are fantastic. They did my fence and sprinkler system at one house. They did palms and shrubs at another. DJ is always responsive and does a great job.

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