Tru-Cut Lawn & Landscape
Starr, Eau Claire, WI

Tru-Cut Lawn & Landscape Reviews

2.2 stars based on 16 reviews

Featured Comments:

• P

  Pete Huff

  1.0

  Rented a U-Haul here and then spent two months getting the corporate office to refund all the extra charges this place tacked on after I dropped it off. They charged me for nearly 150 miles I didn't drive, an extra day of rental, and fuel that I replaced before returning. No one was there when I picked it up and no one was there where I dropped it off. So you're on your own with this place when it comes to the rental trucks - make sure you take photos of the rental's odometer and fuel level before and after the rental. Or better yet - rent something from someone else because U-Haul's regional staff were just as difficult (or should I say, absent) as this place.! Gotta love a local business that treats locals so poorly - recipe for failure!

• S

  S O (So)

  1.0

  Service sucks. They show up randomly, not every week like what we discussed before I hired them. I also asked for a monthly statement so I could keep track and make sure I wasn't over charged. I received my first statement in August. I was charged for every week, but they didn't show up every week. I even called them because it was over 2.5 weeks between mowing and nobody showed up or returned my call. Very poor customer service. But mostly upset for mowings charged when they didn't show up.

• J

  Jen Brennan

  1.0

  Rented a U-haul from this location. First the directions took us to an abounded warehouse. After finally finding the location the owner put a sign on the door saying that they are closed today. I was able to rent the U-haul and pay online. So after 30 mins of driving around trying to find the location I had to call and get a refund and now have to spend more money to move in one trip! Very disappointed and unqualified customer service. There needs to be compensation for this ridiculous adventure.

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