Tropical Gardens Landscape
Debrecen, Sarasota, FL

Tropical Gardens Landscape Reviews

4.8 stars based on 47 reviews

Featured Comments:

• M

  Mike Powell

  5.0

  Tropical Gardens Landscape was fantastic to work with to re-landscape the front of our house. The office staff is super friendly. Ryan met us and really listened to what we wanted. He came back with a design and proposal that was fantastic. After we accepted the proposal, they had us on the schedule and the work completed within a few weeks. It looks FANTASTIC. Our neighbors and people driving or walking by have complemented their work a ton. I would use this company again in a heartbeat.

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  Response from the owner

  Thanks for the review, Mike! We're happy to hear you had a great experience with our crew and we appreciate you taking the time to leave some feedback for us. 😀

• C

  CJ

  2.0

  I'm a little skeptical of all the 5 star reviews on here because I cannot even get someone out to my house to create a design for me. I've reached out to the office three various times now and over the course of roughly a month they have yet to send someone to even take any measurements. I even made it easy for them and sent them pictures and said that they can come by to measure at their convenience, they don't even have to set an appointment time. I have not heard back from them at all in just a bout two weeks. I understand being busy, and I do not think I am being inpatient since its now been over a month. I have a pretty significant outdoor kitchen I am trying to build so I am a bit confused as to why they would not want the business. Unfortunately the only way to get someones attention these days is by placing a negative review. Really wish it didn't go down this route but wanted to make others aware of my experience. I cannot review the quality of product/work, only the initial experience and timelines of responses. I was contacted by the company in response to my review. I was told that based on pictures I submitted they would not be able to design a kitchen for me and they essentially dropped the ball and didn’t tell me because they are busy and should have informed me of that from the start. I let them know that was fine, I was not in a major hurry, but I wasn’t entirely sure why they couldn’t do the project because I have alternative areas where a kitchen could get installed. A back and forth email exchange then transpired in which it was evident that they did not want to proceed with any kind of creative or quote. I tried to give them options but they stated they were not the company for me. I still don’t understand why they didn’t want to quote the project, but it’s probably best given my exchange with them. At least they responded and told me they were sorry that nobody told me that it usually takes 30 days for a design/quote … even though they did not want to provide one to me.

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  Response from the owner

  Hi CJ, Thank you for your review. We did have some conversation about your project, in which you were not able to meet in-person to discuss said project. After some email correspondence, we felt we were not the best fit for your project, yet certainly appreciate your having contacted us.

• J

  Joann Hasbrouck

  5.0

  I had pavers installed and new shrubs. The crew were professional and very detailed. They showed up on time and work straight through each day. Everything came out so beautiful and the staff was always happy to answer any of my questions and concerns. I was so pleased with everything, I have now hired them for lawn maintenance.

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  Response from the owner

  Hey, Joann! Thank you so much for the review! Our priority is customer service and satisfaction, so we are happy to hear our team is prioritizing that!

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