Tractor Supply Co.
Robs, Susanville, CA
- Phone:
- +1 530-257-1222
- Website:
- https://www.facebook.com/americanlawnandlandscape
- Address:
- 142 Robs Way, Susanville, CA 96130
- Hours:
- Wednesday8AM–9PM
- CLOSED
- Reviews
- Map
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Tractor Supply Co. Reviews
4.5 stars based on 310 reviews
Featured Comments:
N
No Body
5.0
Always a pleasure at tsc. Lots of new clothes, and just getting the winter supplies in.
Response from the owner
Hi Nora, thank you so much for the review! We really appreciate you shopping with us, and we look forward to assisting you again in the future!
A
Alexander Lessar
2.0
I hate to give a one star review for an entire location when the actions of one employee caused the issue, so I will give it 2 stars. This was absolutely the worst customer service I have ever seen at any Tractor Supply Location. I was attended to by Shelly? Shelby? A simple return of a belt and a seat cover turned into a arduous event beginning with having to call a manager up to verify if they sold the seat cover, even though a Tractor Supply receipt was provided as soon as I walked up. Next, I was subject to being questioned about what was wrong with each item (A belt and seat cover purchased less than 3 days ago? obviously they didn't fit). After several heavy sighs, obvious annoyance, and aggressive movements, she told me that she didn't think she had $54 in the register, reasoning that I was her first transaction of the day at 8:45AM which was a blatant lie. I saw 5-6 other customers come in and out of the store, not including the couple who were in front of me in line! Had I known returning Tractor Supply stocked products was such an annoyance to her I would have avoided this location entirely. I am a Preferred Plus Neighbor of the rewards club, but even that withheld, I extremely disappointed that any employee would act that way towards any person who walked in the store.
Response from the owner
Alexander, thank you for your feedback. Please call Customer Solutions at 877-718-6750 if you need assistance. We appreciate you shopping with us.
C
Christina Rodriguez
4.0
This store has a relaxed atmosphere. I like the variety of items they have and was excited to get our chicks there this year. I would like to see a few more employees. I've needed help a couple of times and had to wait awhile for someone to come.
Response from the owner
Thank you for your feedback, C.
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