Tractor Supply Co.
Lee, Lexington, VA

Tractor Supply Co. Reviews

4.3 stars based on 160 reviews

Featured Comments:

• C

  Caritas

  1.0

  If possible I would have given zero stars. Staff is young and clueless including the one supervisor I dealt with. It required no less than five female employees who all stood around a male trainee drooling and texting to deal with a $20.00 exhange of a belt. Because I had brought the belt in after 30 days they would not let me exchange a clearly defectice product for another identical belt. All five employees and the clueless and rude supervisor all agreed it was defective. To confess I did carry the belt around in my truck for weeks before bringing it in. Unfortunately, TSC just lost a good customer, I had just purchased a $2000.00+ trailer several months earlier plus other items and have shopped there for years. Not again, not ever this is bad business and terrivle customer service! I realize employees are had to get but they are scraping the bottom of the barrel now.

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  Response from the owner

  We appreciate your feedback, Caritas and we will share this with our team.

• B

  Barbara Wright

  5.0

  Thank you Randy, for going above and beyond, in your help with the fire board.

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  Response from the owner

  Thank you so much for the feedback, Barbara!

• A

  Alisa Lessley

  1.0

  I came in this moring ask if the truck came in this moring, I am looking for the can dog food that I ask about Saturday, she said it would be in this moring, the lady I talk to said yes it came in but we won't be able to get it on the shelves in till three or four days, I told her the lady told me that I talk to Saturday said it would be in Monday moring to come by and than, this lady that was helping me today just didn't want to go back and get it off the pilot, she said we have a lot lot of pilots back there you want to go back and check. I said no I was told to come by monday and I would be able to get it,. She said like I said it would be three or four days befor it gets one the shelves., what kind of rude people does Tractor Supply Company have at the Lexington,VA store. You don't treat clusters like that.

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  Response from the owner

  We saw your feedback and would like to learn more about your experience. Please call Customer Solutions at 877-718-6750.

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