Tractor Supply Co.
I-20, Odessa, TX

Tractor Supply Co. Reviews

4.4 stars based on 571 reviews

Featured Comments:

• K

  Kalista Welch

  5.0

  This is my favorite store in Odessa. They Are all so very nice and helpful. Everyone one is so kind there and I always leave with a smile. If I cannot find what I need they don’t hesitate to check the back and call other stores to find it for me. I catch myself swinging by even when I don’t need anything just lift my spirits. This team is a amazing Vincent, George, David, and Bailey just to name a few are Awesome humans. Thanks guys

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  Response from the owner

  Thank you! We appreciate your feedback.

• R

  RIKKI Bomar

  1.0

  By far worst experience I’ve ever had at this location. I go in weekly for horse items and dog items. Also have spent many weekends at 4H events at this location as well. I had a item that I needed exchanged and because they couldn’t find the receipt they refused to help. After going back and forth with a manager and other team members I finally find a receipt. He tells me to go stand in line and they might can help me up front. I’m astonished that a manager who should know how customer service works can just let a customer leave with a bad taste and not wanting to come back in or use them period. I rather spend a few extra bucks at the other location feeds stores than ever spend another dime at this location. I always came here because of the friendly service but that will change. I know I’m only one person but one person should make a difference on how you treat others. People really need to learn customer service but I guess they don’t care when it’s not there money.

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  Response from the owner

  We are so very sorry to hear about this! We will get this addressed with the store management team right away! Our Customer Solutions team is available at 877-718-6750, and any team member would be happy to assist further if needed.

• a

  antonio perez

  1.0

  4 health dog food bags are always torn. This is the only tractor supply in odessa and midland that always has issues with the bags constantly. It's been since August that I could buy my brand from here.

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  Response from the owner

  We are so very sorry to hear about this, Antonio! We will get this addressed with the store management team right away.

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