Total Lawn Care
Detmar, Steubenville, OH

Total Lawn Care Reviews

3.1 stars based on 12 reviews

Featured Comments:

• C

  Cathy Sutherin

  1.0

  Poor service this year. They were paid for pressure washing (half) in April and did not show up until June and did a poor sloppy job leaving moss in the old patio pavers. The pavers never looked clean. They did not complete the resanding for over a month and the weeds had to be retreated. It took over 4 phone calls with reminders asking to get the job done. The sanding did look nice but is already coming out and cost over $1,000 . I have a very small patio. They charged me for a weed service I did not request and then they were only on my property less than 5 minutes. I had called the office within 5 minutes of seeing the sign placed to complain as I never saw a person doing a treatment. The office secretary although pleasant, yelled at me for being angry with her and calling so often to complain, but I had difficulty getting return and follow up calls. I took pictures to show them. They dump dropped/spread the treatments and I had large burned out areas with chemicals still in clumps in the front yard. They never showed for the paid fall treatment. My neighbors noticed the poor work and said they would not be calling them for yard work. I won't be either next spring.

  ---

  Response from the owner

  We regret that we were unable to satisfy you. However, the patio we repaired was installed by another company over ten years ago and was in poor shape. The work we performed stabilized the area and it looks 100% better. We are sorry that you are not happy with the end result; perhaps a new patio would be the only option.

• A

  Adrian Duggan

  1.0

  One of the workers - later got his name - Andrew Maier called my child fat when he went out to give him a glass of water. My child isn’t the confident type and has always been quite conscious about his weight and this has really set him back.

  ---

  Response from the owner

  We do not have a employee by that name working for our company. We are located in Steubenville, OH and we have no record of ever doing any work for you. Perhaps you have us confused with another company of similar name. Please check your facts before you post reviews about our company

• Z

  Zach Robbins

  1.0

  Show up being extremely loud to cut neighbors lawn at 7:30 am. Running multiple weed eaters and mowers outside my window. Woke up entire family. Blew grass all over street and onto my property. Called company and was immediately disrespected. Demanded to know my name and hung up on me when I wouldn’t give it as it wasn’t relevant. Will be telling everyone I know about the unprofessional work they do and the disrespect.

  ---

  Response from the owner

  We apologize you had a unpleasant experience, but we have no record of any phone call from you. Perhaps you have us confused with another company providing lawn service in our area. If you have a concern please reach out to us

More reviews (2)