Thomas Concrete & Landscape
49th, Kenosha, WI

Thomas Concrete & Landscape Reviews

4.4 stars based on 38 reviews

Featured Comments:

• A

  Adrienne Viramontes

  5.0

  Thomas Concrete just finished my driveway. They were nice, polite, professional, and completely transformed the look of my property. I would definitely call them again for any concrete work and landscaping. When you find people who are ethical and actually know what they're doing, they become a rare business gem. As a professional who has to write letters of recommendation for students and who understands that her word is her name and reputation, I highly recommend Thomas Concrete. Brad and his crew were great. Thank you.

• D

  Dale M

  1.0

  Poor Customer service and communication. They installed downspout popups and they froze up causing water to overflow gutters and leak down foundation wall and cause seepage in finished basement. I called Kevin right away and he came over. I told him I needed it fixed by putting downspouts back on RIGHT AWAY before anymore damage. I didn't hear back from him until one of his employees just showed up 3 months later. This was after I performed all the work to fix the problem. I called Kevin and explained that this was not how you treat customers. He did apologize and gave me credit for my work on the bill. Response to reply: Kevin, When you came and quoted the job, you were the one that came up with the idea of installing "popups" for the downspouts. I would assume that you would have seen at that time that the grading around my house would not support proper drainage or you would have increased the grading to insure proper drainage. Also my gutters and downspouts are 5" and have never overflowed in the 30 years I've lived here. The only reason they overflowed was due to the water in the popup pipe was frozen solid and the water from the downspout couldn't drain. Kevin I'm happy that you gave me credit for my work and materials that I did to correct the problem. I'm just unhappy with your communication and that you didn't realize at the time of quoting the job that either the grading around my house needed to be improved or that popups wouldn't work.

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  Response from the owner

  Hi Dale, In the late fall we did installed the downspouts the same as we do on every on every job. Your yard was very flat and we worked with the pitch we had available on your yard. We had to wait till spring to remove the downspouts per your request because of frozen and wet ground. (we didn't want to make a huge mess). You are correct that I should have kept in touch with you better throughout the winter, but we did show to do the removal. Once it was seen you completed it, I had my guys stay there and spread 3 yards of extra topsoil for you at no charge because you waited for us to come. We did a lot of extra work that was not charged to you . Originally sod was only proposed to go by the patio but we install a lot extra per your request along the back of the home, once again, at no cost to you; we noticed you did not mention the extras you received in your review. Pretty sad your still unhappy with the downspout charges that were removed from the bill and also give you a substantial discount on top of that for your troubles. Your pictures also shows the water hemorrhaging from the roof... the 4 inch down spot can only withstand so much water. With the grade of your property and the extreamly heavy rainfall documented, it is too great of an amount of water for any dowmspout system to handle.

• T

  Timothy Wendling

  5.0

  Very happy with our new patio. Brad and his crew had a tough task in my backyard but handled it professionally and skillfully. Lots of extra work just to get the old stuff out and new exposed concrete in. They worked hard and kept the yard in good shape each day. Very impressed with the overall job. Book early cause these guys are in high demand.

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  Response from the owner

  Thank you for review. They definitely were inventive in protecting your yard as much as they could. We hope you are enjoying the space.

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