The Landscape Shop - Landscaper | Lawn Care
Pearl, Medina, OH

The Landscape Shop - Landscaper | Lawn Care Reviews

3 stars based on 9 reviews

Featured Comments:

• D

  DianeA

  1.0

  I had a flooding issue and requested a quote for a French drain. I was advised, by Jody, that what I wanted would not solve my flooding problem, and was told to go with a standard, smaller drain. I trusted his advice, and even though he charged me double what others had quoted for the larger drain, he was willing to start immediately. The crew was very nice, but the owner, Jody, was extremely rude and seemed to be in a hurry. After the job was complete and paid in full, and once it rained, the flooding issue was still there. I have called Jody several times, in a panic, and still have not heard from him. That was over 2 months ago and I still have not heard back from him. I contacted another landscaper, who told me that the job they did would not work and I need a French drain. So not only do I still have flooding, I am out almost $2000, and have to start all over again. (Doesn't seem honest that he also took cash for this; said he took off $100 so he didn't have a "paper trail") Very disappointed and do not recommend this company. Very poor customer service.

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  Response from the owner

  The drain we put in worked. Was doubled checked after it was installed. Sorry if you needed additional. But the side we did was working. Sorry for the no call back, I went through some major medical issues including a concussion for over 2 months.

• M

  Maureen Harris

  3.0

  My landscaping looks beautiful! The design, stone work, and plants are gorgeous. The problem is that the owner will not return my calls regarding some plants that died and have a 1 year replacement agreement. I do not recommend businesses who collect their money and do not take care of follow up.

• M

  Matthew McCraw

  1.0

  Be VERY WARY of anyone that only wants cash. As the other review mentioned, hard to get a hold of after the fact. The owner will avoid your calls and make excuses if you have problems. Here’s an edit: we gave the owner cash because he “prefers” it. I believe you guys take other forms of payment, but you obviously like to hide money or cook your books when you can. We should have just used a check or a credit card. Don’t be pathetic with that reply, you know the truth...... the reviewer prior to this said he wanted cash to “avoid a paper trail”. There’s a pattern.....

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  Response from the owner

  We except Cash, Credit, Check & Pay Pal. Not sure who said CASH only. If there is something you need taken care of, please call our office @ 234-801-2109.

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