The Home Depot
Soscol, Napa, CA

The Home Depot Reviews

3.7 stars based on 688 reviews

Featured Comments:

• c

  christopher rodriguez

  1.0

  This store is a mess. Display power tools are missing parts. Random quarts of oil and other junk in the power tool section. Inventory says they have 4 of the grinder I’m looking for but employees can’t find it. No one shows up when the guy helping me calls for assistance.

• E

  Evelyn Camilo

  1.0

  This store needs to retrain its employees on customer service. I came in to do a return I had the unfortunate luck up having to deal with Karla in customer service who had just come back from break and was irritated to be at work. She seemed bothered to be there and did not want to process my return. I bought some additional items I asked her for a bag she handed me the bag and couldn’t be bothered to put the items that I purchased in the bag. She’s awful eye rolls and all. From now on I’ll drive out of town if I have to before walking into that Home Depot.

• J

  Jose Garcia

  3.0

  Service people is very good!! But the store always is a mess!! At the lumber and drywall aisle is always blocked because they put all the cars with online orders and is impossible to reach what you need. Also, if you move them they comes to you!! I been looking for some materials and like I’m a contractor I use to check on line for the products and quantity on stock but they even don’t have them on the store (and this happens me many times at this location). A year ago the store was very different. I don’t like to do this comments but after one and other one you come tired of bad service. The beer on the photo is from a employee who was “cleaning” the contractor parking.

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